WAS Insurance review
Updated September 29, 2026 · SumCue Editorial Team · Facts checked September 29, 2026
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Our verdict
WAS Insurance suits travellers and pet owners in Australia seeking monthly billed cover through a broker model with broad claim routes. Travel plans include Unlimited medical while pet excess starts at AUD 100, with support on email and phone for policy help.
Key facts
- Best for
- Travellers and pet owners wanting broker arranged monthly cover
- Insurance types
- Travel, Pet↗
- Provider type
- Broker↗
- Monthly payments
- Yes↗
- Excess from
- A$100↗
- Cover limit
- Unlimited medical↗
- Claims channels
- Phone, Email, Online↗
- Age range
- 18-99↗
- Legal entity
- Wiseandsilent Pty Ltd↗
- Headquarters
- Australia↗
- Support channels
- Email, Phone↗
- Pricing model
- Monthly
- Official website
- wiseandsilent.com
Facts checked September 29, 2026, 5 sources
Apps and profiles
Pros and cons
Pros
- Focused choice of travel and pet for travel and pet needs in a single place
- Travel medical protection described as Unlimited medical
- Claims can be lodged by phone, email and online with monthly billing via monthly
Cons
- Range stays limited to travel and pet, so households wanting home or auto cover must look elsewhere
- Support runs on email and phone only, without live chat or online account help
Who it suits
- Travellers seeking medical protection described as Unlimited medical with monthly billing
- Pet owners comfortable with an excess from AUD 100 and email or phone service
Who should look elsewhere
- Readers wanting life cover should consider Linxea, which focuses on life
- Households wanting auto, home or health cover should consider die Bayerische, which lists auto, home and motorcycle
How WAS Insurance compares
8.9 vs 8.6
WAS Insurance vs Income Insurance8.9 vs 9.48.9 vs 9.3
8.9 vs 9.4
8.9 vs 8.78.9 vs 8.5
8.9 vs 9.4
8.9 vs 8.7
8.9 vs 9.0- 8.9 vs 8.7
Oney Préstamos lists health, life and gadget, which may suit readers seeking health, life or gadget cover.
8.9 vs 9.4
8.9 vs 9.2WAS Insurance vs HanseMerkur Reiseversicherung AT8.9 vs 9.4
8.9 vs 9.4
8.9 vs 9.4- 8.9 vs 8.7
Linxea focuses on life, which may suit savers seeking life cover rather than travel and pet protection.
8.9 vs 9.0
8.9 vs 8.88.9 vs 8.9
8.9 vs 8.9
8.9 vs 9.0
8.9 vs 8.3
8.9 vs 9.58.9 vs 9.4
8.9 vs 9.4
8.9 vs 9.4
8.9 vs 9.38.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.38.9 vs 9.2
WAS Insurance vs TIPINSURE8.9 vs 9.2
8.9 vs 9.28.9 vs 9.2
8.9 vs 9.1
8.9 vs 9.1
WAS Insurance vs Lemonade8.9 vs 9.1
8.9 vs 9.18.9 vs 9.1
8.9 vs 9.1
8.9 vs 9.0
8.9 vs 9.0
8.9 vs 9.0
8.9 vs 9.0
8.9 vs 9.0
8.9 vs 8.9
8.9 vs 8.9
8.9 vs 8.8- 8.9 vs 8.6
8.9 vs 8.6
8.9 vs 8.5
8.9 vs 8.4
8.9 vs 8.38.9 vs 8.3
8.9 vs 8.2- 8.9 vs 8.0
Where WAS Insurance is available
- Available
- Australia
- Licence in Australia
- ASIC (536280), checked September 29, 2026
Countries from the brand (Source, checked September 29, 2026)
Frequently asked questions
What types of insurance does WAS Insurance offer?+
WAS Insurance arranges travel and pet, covering travel and pet needs. It acts as a broker rather than an insurer, so policies come from partner underwriters. That focus suits readers who want those protections without a broader household portfolio.
How does the pet excess work?+
Pet policies carry an excess starting at AUD 100 per claim. The exact amount can vary by plan and claim type, so check the schedule before you buy. Monthly billing through monthly spreads the annual premium rather than removing the excess.
Is WAS Insurance an insurer or a broker?+
WAS Insurance operates as a broker under Wiseandsilent Pty Ltd, listed as Wiseandsilent Pty Ltd. It compares and arranges cover rather than carrying risk itself. Claims and service remain available through stated channels after purchase.
What medical cover comes with travel policies?+
Travel plans include medical protection described as Unlimited medical. That wording points to high medical protection for trips abroad, though limits for cancellation, baggage and other benefits vary by plan. Always read the product disclosure for sub limits and exclusions.
Can you pay monthly?+
Yes, monthly payments are available, with billing shown as monthly. Paying monthly helps spread household cash flow across the year. Terms, fees for missed payments and cancellation rules are set out in the policy documents.
How is WAS Insurance regulated?+
The business holds licence 536280 in Australia, where oversight comes from ASIC. That licence covers the broking activity of Wiseandsilent Pty Ltd. Cover availability, wording and complaints handling follow Australian rules for residents.
How do you make a claim?+
Claims can be started by phone, email and online, giving phone, email and online routes. General help is available through email and phone for policy questions. Keep policy numbers, receipts and medical reports ready to speed assessment.
Who can apply for cover?+
Eligibility spans 18-99 for travellers, covering adults through to older ages subject to plan rules. Pet eligibility depends on animal age, breed and health history. Pre existing conditions and age loadings may apply, so confirm before purchase.
Sources
- wiseandsilent.com checked September 29, 2026
Backs: Age range, Provider type, Headquarters, Insurance types, Legal entity, Licences
“WAS Insurance limit is 99 years. You must also be at least 18 years old”
- wiseandsilent.com/customer-service/claims checked September 29, 2026
Backs: Claims channels
“head to the Robin Assist claims page”
- wiseandsilent.com/customer-service/contact-us checked September 29, 2026
Backs: Support channels
“Ph (within Australia): 02 5300 2836 Email: claims@robinassist.com”
- wiseandsilent.com/pet-insurance/benefits/excess checked September 29, 2026
Backs: Excess from, Pricing model, Monthly payments
“If you choose a $100 annual excess - Pet Insurance”
- wiseandsilent.com/travel-insurance/plans checked September 29, 2026
Backs: Cover limit
“DISCOVERY - ULTIMATE Emergency Medical Unlimited”
Compiled from 5 source pages, checked September 29, 2026. We did not open an account.
Not confirmed yet: Premium from.