MSIG Insurance (Thailand) review
Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026
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Our verdict
MSIG Insurance (Thailand) suits households in Thailand that want motor, travel, home and health policies from a single insurer, and claims can start by phone, through the online claims portal or by email. Premiums start at THB 299, and support runs on email, phone and chat.
Key facts
- Best for
- A single Thai insurer for motor, travel, home and health policies, with claims opened by phone or online.
- Premium from
- THB 299↗
- Insurance types
- Auto, Travel, Home, Health↗
- Provider type
- Insurer↗
- Cover limit
- Up to THB 50,000 hospitalisation benefit (Seasonal Disease plan 'Hot Hit', PP02)↗
- Claims channels
- Phone, Online-claims-portal, Email↗
- Legal entity
- MSIG Insurance (Thailand) Public Company Limited↗
- Headquarters
- Thailand↗
- Support channels
- Email, Phone, Chat, Help-centre↗
- Official website
- msig-thai.com
Facts checked September 26, 2026, 4 sources
Apps and profiles
- Elsewhere
- LinkedInXyoutube.com
Pros and cons
Pros
- Claims open by phone, through the online claims portal or by email: phone, online claims portal and email.
- Motor, travel, home and health sit with a single insurer: auto, travel and home.
- Help runs on email, phone, chat and a help centre: email, phone and chat.
Cons
- Premiums start at THB 299, above €0 at bunq and €25 at Linxea.
- Cover stops at the types listed, auto, travel and home, so life and pet policies sit outside the range.
Who it suits
- Households in Thailand holding a car, a home, health cover or travel plans: auto, travel and home
- Readers who want to open a claim by phone, online or by email: phone, online claims portal and email
- Shoppers who want help across email, phone, chat and a help centre: email, phone and chat
Who should look elsewhere
- Price-first shoppers: bunq and bunq Spain start at €0 and €0, below THB 299 here.
- Readers who want a life or savings product: Linxea starts at €25 and covers a different product line from auto, travel and home.
- Buyers who want cover that travels with them across markets: this insurer sits in TH and writes auto, travel and home.
Deposit protection
Cover here rests with the insurer. insurer reads insurer, so MSIG Insurance (Thailand) Public Company Limited underwrites the policies and settles claims from its own funds. The firm is based in Thailand and the regulator named on its licence is the Office of Insurance Commission (OIC), which supervises insurers in that market. What protects a buyer is the policy wording, the sum insured and the claims service.
How MSIG Insurance (Thailand) compares
MSIG Insurance (Thailand) vs HelloSafe (Atlas)9.3 vs 8.6
MSIG Insurance (Thailand) vs Income Insurance9.3 vs 9.4
9.3 vs 9.3
9.3 vs 9.4
MSIG Insurance (Thailand) vs MyPhysicianPlan9.3 vs 8.7
9.3 vs 8.5
9.3 vs 9.4
9.3 vs 8.7
9.3 vs 9.0
9.3 vs 8.7
9.3 vs 9.4
9.3 vs 9.2
MSIG Insurance (Thailand) vs HanseMerkur Reiseversicherung AT9.3 vs 9.4
9.3 vs 9.4
9.3 vs 9.4
9.3 vs 8.7Starts at €25 and covers a different product line from auto, travel and home.
9.3 vs 9.0
9.3 vs 8.8An entry premium of €0 against THB 299 here, so it wins on price alone.
9.3 vs 8.9
9.3 vs 8.9
9.3 vs 9.0
9.3 vs 8.3
9.3 vs 9.5
9.3 vs 9.4
9.3 vs 9.4
9.3 vs 9.4
9.3 vs 9.3
9.3 vs 9.3
9.3 vs 9.3
9.3 vs 9.3
9.3 vs 9.3
9.3 vs 9.2
MSIG Insurance (Thailand) vs TIPINSURE9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.1
9.3 vs 9.1
MSIG Insurance (Thailand) vs Lemonade9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 8.9
9.3 vs 8.9
9.3 vs 8.9- 9.3 vs 8.6
9.3 vs 8.6
9.3 vs 8.5
9.3 vs 8.4
9.3 vs 8.3
9.3 vs 8.3
9.3 vs 8.2- 9.3 vs 8.0
- MSIG Insurance (Thailand) vs HelloSafe (Atlas)
- MSIG Insurance (Thailand) vs Income Insurance
- MSIG Insurance (Thailand) vs MyPhysicianPlan
- MSIG Insurance (Thailand) vs HanseMerkur Reiseversicherung AT
- MSIG Insurance (Thailand) vs CHECK24
- MSIG Insurance (Thailand) vs ERGO Group Deutschland
- MSIG Insurance (Thailand) vs TIPINSURE
- MSIG Insurance (Thailand) vs Max Life Insurance
- MSIG Insurance (Thailand) vs Acko
- MSIG Insurance (Thailand) vs Lemonade
- MSIG Insurance (Thailand) vs Nationwide
- MSIG Insurance (Thailand) vs Alior
Where MSIG Insurance (Thailand) is available
- Available
- Thailand
- Licence in Thailand
- Office of Insurance Commission (OIC), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What is the entry premium?+
Premiums start at THB 299 on the seasonal disease plan, the simplest product in the range. The other lines, auto, travel and home, are priced separately, so that figure sits at the bottom of the range rather than in the middle of it.
Is MSIG a bank?+
No. insurer reads insurer, and the legal entity is MSIG Insurance (Thailand) Public Company Limited, based in Thailand. Policies are underwritten and paid by the insurer itself, so the money sits with a single company rather than a bank.
Who regulates it?+
In Thailand, MSIG is supervised by the Office of Insurance Commission (OIC), the insurance regulator named on its licence. That authority watches the firm in its home market, and policyholders keep the policy wording as the record of what is covered.
How do I make a claim?+
Claims run on phone, online claims portal and email: phone, an online claims portal or email, so a claim can be opened without a branch visit. The routes are separate from general queries, which go through email, phone and chat and include chat.
What types of cover are sold?+
auto, travel and home covers auto, travel, home and health under personal lines. The seasonal disease plan adds a capped hospitalisation benefit for a season, which suits a short stretch of cover rather than long-term medical treatment.
Who does it suit?+
Households in TH that hold a car, a home, health cover or travel plans, and readers who want a single insurer for auto, travel and home. It also suits people who value phone, online claims portal and email when a loss happens, rather than shopping on entry premium alone.
How do I get help?+
Support runs on email, phone and chat: email, phone, chat and a help centre. A question about cover and a claim follow different routes, so a policy enquiry and a loss can move at the same time without going through a single desk.
Which options cost less at the entry point?+
On entry premium, €0 at bunq and €25 at Linxea sit below THB 299. Those figures come from different products, so the gap is a price comparison rather than a like-for-like match on cover or on the sum insured.
Sources
- msig-thai.com checked September 26, 2026
Backs: Claims channels, Support channels
“24-hr claim hotline 1259; MSIG Assist (Worldwide) +66 2039 5704; Online Travel Insurance Claim and Check Claims Status at mservices.msig-thai.com”
- psmart.msig-thai.com/directmsig/seasonal/info checked September 26, 2026
Backs: Cover limit, Premium from, Licences
“khuamkhroeng kha rachadaphai payabat raksa mi pen nai sung 50,000 baht - covers inpatient hospital expenses up to 50,000 baht”
- msig-thai.com/en/about-us checked September 26, 2026
Backs: Provider type, Headquarters, Legal entity
“MSIG Insurance (Thailand) Public Company Limited ... aims to be Thailand's leading international non-life insurer”
- msig-thai.com/en/insurance/personal-insurance checked September 26, 2026
Backs: Insurance types
“Personal: Motor, Travel, Home, Health, Golf”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Monthly payments.
MSIG Insurance (Thailand)
A single Thai insurer for motor, travel, home and health policies, with claims opened by phone or online.