Travel Protect review
Updated September 29, 2026 · SumCue Editorial Team · Facts checked September 29, 2026
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Our verdict
Travel Protect suits adults in 18-99 years seeking dedicated travel cover through a broker based in Australia under Wise & Silent for trips arranged from Australia. Cover features Unlimited emergency medical with support on email, help centre and phone and claims through email, online and phone, alongside an overall score of 8.8.
Key facts
- Best for
- Adults arranging travel cover from Australia through a broker
- Insurance types
- Travel↗
- Provider type
- Broker↗
- Cover limit
- Unlimited emergency medical↗
- Claims channels
- Email, Online, Phone↗
- Age range
- 18-99 years↗
- Legal entity
- Wise & Silent↗
- Headquarters
- Australia↗
- Support channels
- Email, Help-centre, Phone↗
- Official website
- travelprotect.au
Facts checked September 29, 2026, 4 sources
Apps and profiles
Pros and cons
Pros
- Cover includes Unlimited emergency medical for emergency medical needs
- Claims can be made through email, online and phone for flexibility while away
- Support is offered through email, help centre and phone from a base in Australia
Cons
- Cover centres on travel alone, so households wanting other protection types must shop elsewhere
- Eligibility is bounded by 18-99 years, which excludes younger travellers outside that span
- Support runs on email, help centre and phone only, without live chat for urgent queries
Who it suits
- Adults in 18-99 years seeking travel cover with Unlimited emergency medical
- Travellers comfortable buying via broker with service on email, help centre and phone
Who should look elsewhere
- Households wanting health or gadget cover should consider Oney Préstamos for health, life and gadget
- Households wanting life cover alongside other needs should consider die Bayerische for auto, home and motorcycle
How Travel Protect compares
8.8 vs 8.6
8.8 vs 9.4
8.8 vs 9.3
8.8 vs 9.4
8.8 vs 8.7
8.8 vs 8.5
8.8 vs 9.4
8.8 vs 8.7
8.8 vs 9.0
8.8 vs 8.7Consider Oney Préstamos for health or gadget needs covered by health, life and gadget rather than travel cover.
8.8 vs 9.4
8.8 vs 9.2
8.8 vs 9.4
8.8 vs 9.4
8.8 vs 9.4
8.8 vs 8.7Consider Linxea for life cover within life rather than dedicated travel protection.
8.8 vs 9.0
8.8 vs 8.8
8.8 vs 8.9
8.8 vs 8.9
8.8 vs 9.0
8.8 vs 8.3
8.8 vs 9.5
8.8 vs 9.4
8.8 vs 9.4
8.8 vs 9.4
8.8 vs 9.3
8.8 vs 9.3
8.8 vs 9.3
8.8 vs 9.3
8.8 vs 9.3
8.8 vs 9.3
8.8 vs 9.2
8.8 vs 9.2
8.8 vs 9.2
8.8 vs 9.2
8.8 vs 9.1
8.8 vs 9.1
8.8 vs 9.1
8.8 vs 9.1
8.8 vs 9.1
8.8 vs 9.1
8.8 vs 9.0
8.8 vs 9.0
8.8 vs 9.0
8.8 vs 9.0
8.8 vs 9.0
8.8 vs 8.9
8.8 vs 8.9
8.8 vs 8.9- 8.8 vs 8.6
8.8 vs 8.6
8.8 vs 8.5
8.8 vs 8.4
8.8 vs 8.3
8.8 vs 8.3
8.8 vs 8.2- 8.8 vs 8.0
Where Travel Protect is available
- Available
- Australia
- Licence in Australia
- Australian Securities and Investments Commission (536280), checked September 29, 2026
Countries from the brand (Source, checked September 29, 2026)
Frequently asked questions
Is Travel Protect an insurer or a broker+
Travel Protect acts as broker rather than a direct insurer, operating under Wise & Silent. That means policies are arranged through partner underwriters while quotes, service and claims go through Travel Protect. Check policy documents for the named insurer before purchase.
What travel cover does Travel Protect offer+
The range focuses on travel with Unlimited emergency medical stated for emergency medical needs. Plan details, limits, exclusions and excesses vary by option selected at quote. Review the plan summary carefully to confirm baggage, cancellation and medical terms suit the trip.
Who can apply for Travel Protect cover+
Eligibility covers 18-99 years, making the range accessible to adults through to older travellers. Age may affect premium, medical screening and maximum limits on selected plans. Enter correct traveller ages at quote to see available options and conditions.
How can customers contact Travel Protect+
Support is available through email, help centre and phone for quotes, policy service and pre-travel queries. The base is in Australia, so allow for local hours and response times on email. Keep policy numbers and travel dates ready when contacting the team.
How are claims handled+
Claims can be lodged through email, online and phone, giving flexibility while travelling or after return. Provide receipts, medical reports, delay confirmations and other evidence requested in the claims guide. Prompt notification helps avoid delays, particularly for medical or curtailment events.
How is Travel Protect regulated+
Distribution is licensed by the Australian Securities and Investments Commission under 536280. Regulation concerns the Australian sale and advice framework rather than guaranteeing claim outcomes. Travellers outside Australia should confirm territorial eligibility before applying.
Sources
- travelprotect.au checked September 29, 2026
Backs: Age range, Provider type, Legal entity, Licences
“Travel Protect's limit is 99 years. You must also be at least 18 years old”
- travelprotect.au/customer-service/claims checked September 29, 2026
Backs: Claims channels
“You can submit your claim online or by phone”
- travelprotect.au/customer-service/contact-us checked September 29, 2026
Backs: Headquarters, Support channels
“Level 4, 300 Ann St Brisbane, QLD 4000”
- travelprotect.au/travel-insurance/plans checked September 29, 2026
Backs: Cover limit, Insurance types
“EXPLORER - Emergency Medical & Hospital Expenses: Unlimited”
Compiled from 4 source pages, checked September 29, 2026. We did not open an account.
Not confirmed yet: Premium from, Monthly payments.