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Explorer Travel Insurance review

Updated September 29, 2026 · SumCue Editorial Team · Facts checked September 29, 2026

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Our verdict

Explorer Travel Insurance suits travellers who want cover arranged through a broker with support by email and phone, with excess shown as £0 and cover focused on travel in travel. Active since 2011, it keeps the range narrow while claims run through phone and email.

Key facts

Best for
Travellers seeking travel cover arranged through a broker
Insurance types
Travel↗
Provider type
Broker↗
Excess from
£0↗
Claims channels
Phone, Email↗
Age range
Single trip no max; annual to 79↗
Official website
explorerinsurance.co.uk

Facts checked September 29, 2026, 3 sources

Pros and cons

Pros

  • Travel focused range shown in travel, which keeps choice clear for holiday cover.
  • Excess from £0 is free at the starting level, which helps with small claims.
  • Support and claims by phone and email through email and phone and phone and email.
  • Broker model under broker with authorisation shown in 583108.

Cons

  • Cover stays limited to travel, so households wanting auto or home cover may prefer AXA.
  • Support runs on email and phone only, so travellers wanting chat help may look elsewhere.
  • Age terms in Single trip no max; annual to 79 cap annual cover, so older frequent travellers should check limits.
Explorer Travel Insurance

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Who it suits

  • Travellers who want travel cover arranged by a broker, unlike dealing direct with TravelSecure as insurer.
  • Travellers happy to manage policies by email and phone through email and phone, rather than chat.

Who should look elsewhere

  • Households wanting car, home or health cover as well as travel, where AXA lists wider auto, home and renters.
  • Travellers seeking life cover, where Polizza Vita con Bonus focuses on life insurance.

Deposit protection

Explorer Travel Insurance acts as a broker under broker. It holds authorisation shown in 583108. Cover is therefore arranged with underwriters, with broker duties applying to sale and service.

Who regulates it

The firm is authorised under 583108 by the Financial Conduct Authority. It operates under broker status. You can verify authorisation on the regulator register using the licence reference.

Cover and limits

Cover is focused on travel, as shown in travel. Age acceptance is set out in Single trip no max; annual to 79, with broad acceptance for single trips and an upper term for annual policies. Check limits, exclusions and medical terms in the wording.

The company behind it

The provider is Explorer Insurance Services Limited, shown in Explorer Insurance Services Limited, based in the country shown in GB and active since 2011. Contact is through email and phone. Authorisation is shown in 583108.

How Explorer Travel Insurance compares

Where Explorer Travel Insurance is available

Available
Guernsey, Isle of Man, Jersey, United Kingdom
Licence in United Kingdom
Financial Conduct Authority (583108), checked September 29, 2026

Countries from the brand (Source, checked September 29, 2026)

Frequently asked questions

What type of cover does Explorer Travel Insurance offer?+

Explorer Travel Insurance arranges cover focused on travel, as shown in travel. It acts under broker, so policies are placed with underwriters rather than carried in house. Check policy wording for limits, exclusions and trip terms before you buy.

Who regulates Explorer Travel Insurance?+

It is authorised under 583108 by the Financial Conduct Authority. That authorisation means conduct rules apply to how products are sold and serviced. You can check the register entry before you arrange cover.

What excess will apply to a claim?+

Excess from £0 means the starting excess is free of charge. Individual policies can still set different excess levels for selected sections or optional extras. Always read the schedule to see what applies to cancellation, baggage and medical claims.

Are there age limits for single trip and annual cover?+

Age acceptance is set out in Single trip no max; annual to 79, with single trip cover having broad acceptance and annual cover having an upper age term. Medical screening and trip duration can affect eligibility and price. Confirm acceptance for all travellers named on the policy before purchase.

How can you contact Explorer Travel Insurance for help?+

Help is available through email and phone. You can use email for documents and written queries and phone for urgent questions. Keep policy details close when you call so the team can locate your cover and advise on next steps.

How do you make a claim?+

Claims are handled through phone and email. You can call for guidance after an incident and use email to send forms, receipts and medical notes. Report issues promptly and keep copies of everything you submit to support assessment.

Sources

  • explorerinsurance.co.uk/about-us checked September 29, 2026

    Backs: Provider type, Insurance types

    “Explorer Travel Insurance's policies are underwritten by AWP P&C S.A.”

  • explorerinsurance.co.uk/claims-information checked September 29, 2026

    Backs: Claims channels

    “Telephone: +44 (0) 1444 465553 Email: 247assistance@imglobal.com”

  • explorerinsurance.co.uk/faq checked September 29, 2026

    Backs: Age range, Excess from

    “We can provide cover to customers on a single trip policy up to any age. Our maximum age for annual policies is 79 years”

Compiled from 3 source pages, checked September 29, 2026. We did not open an account.

Not confirmed yet: Premium from, Monthly payments.

Explorer Travel Insurance

Explorer Travel Insurance

Travellers seeking travel cover arranged through a broker

8.9/10Visit