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DirectAsia review

Updated September 30, 2026 · SumCue Editorial Team · Facts checked September 30, 2026

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Our verdict

DirectAsia suits drivers and travellers in Singapore seeking cover from a direct carrier under insurer with a focused range covering auto, motorcycle and travel. Travel plans include SGD 500,000 overseas medical which gives higher overseas medical scope for your household needs across the year.

Key facts

Best for
Motor and travel cover from a Singapore based insurer
Insurance types
Auto, Motorcycle, Travel↗
Provider type
Insurer↗
Excess from
SGD 30↗
Cover limit
SGD 500,000 overseas medical↗
Claims channels
Phone, Online↗
Age range
15 days to below 81 years↗
Legal entity
Auto & General Insurance (Singapore) Pte. Limited trading as DirectAsia Insurance↗
Headquarters
Singapore↗
Founded
2010↗
Support channels
Phone, Email, Help-centre↗
Audience
Seniors
Official website
directasia.com

Facts checked September 30, 2026, 6 sources

Apps and profiles

Elsewhere
LinkedInfacebook.comyoutube.cominstagram.com

Pros and cons

Pros

  • Direct cover as an insurer under insurer with motor and travel options in auto, motorcycle and travel
  • Overseas medical scope reaches SGD 500,000 overseas medical for trips where health costs matter
  • Family travel notes seniors in seniors alongside broad eligibility
  • Claims routes through phone and online with everyday help across phone, email and help centre

Cons

  • Range stays centred on auto, motorcycle and travel while Linxea focuses on life for life savings
  • Support runs on phone, email and help centre only, which may feel limited if you prefer chat
  • Travel excess applies at SGD 30 so small claims may bring little payout
DirectAsia

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Scored 9.1 / 10 by SumCue.

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Who it suits

  • Drivers and riders who want motor cover in auto, motorcycle and travel rather than the health led shelf of Oney Préstamos
  • Families arranging travel with seniors noted in seniors rather than the account linked travel of bunq Spain

Who should look elsewhere

  • If you want life savings cover, Linxea may fit better with life rather than motor and travel
  • If you want health or gadget protection, Oney Préstamos may fit better with health, life and gadget

Regulation and registers

DirectAsia operates as an insurer under insurer, which means it underwrites cover in its own name rather than acting as an intermediary that places risk elsewhere. For you, that structure keeps responsibility for wording, pricing decisions and claim outcomes with the same firm that sold the policy. Oversight comes from the Monetary Authority of Singapore, the regulator named in the licences for this market. That local supervision shapes conduct, solvency and disclosure duties that apply to policies sold in Singapore. When you compare providers, that insurer status helps you understand who answers for service and who pays valid claims. It also clarifies that advice, documents and renewals come direct from the carrier, with accountability resting in the jurisdiction where you bought cover.

Cover and limits

The product shelf centres on auto, motorcycle and travel. For you, that focus means the choice is simple if you need a car, a motorbike or a trip covered, with fewer distractions from unrelated lines. Travel includes SGD 500,000 overseas medical, a headline medical ceiling that speaks to overseas hospital and emergency needs while you are away from home. You should read that ceiling with sub limits, exclusions and excess terms, since the headline does not describe every event. Eligibility for family travel spans 15 days to below 81 years, which helps households that include very young children and older travellers on the same itinerary. When you weigh options, match the medical ceiling and the age span to your travel party, your destination health costs and the activities you plan, then check how each plan tier adjusts those points.

Who runs it

The business trades as DirectAsia Insurance within Auto and General Insurance in Singapore, a structure that places the brand inside a larger insurance group while keeping a direct to consumer face. The home base is shown by SG, so documentation, currency and service reflect Singapore practice for local residents and visitors buying there. Roots date to 2010, giving a track record that spans recent cycles in motor and travel demand across the region. Day to day help is available through phone, email and help centre, which covers calls, written queries and self serve guidance. For you, that mix means you can choose voice help for urgent issues, email for records you wish to keep, and the help centre for quick checks on wording, payments and renewals before you buy.

How DirectAsia compares

Where DirectAsia is available

Available
Singapore
Licence in Singapore
Monetary Authority of Singapore, checked September 30, 2026

Countries from the brand (Source, checked September 30, 2026)

Frequently asked questions

What types of insurance does DirectAsia offer?+

DirectAsia lists cover for auto, motorcycle and travel. That focused choice suits you if your main needs are a car, a motorbike or a holiday, rather than home or life cover.

How much overseas medical cover can you get?+

Travel cover includes SGD 500,000 overseas medical. That level suits you if overseas hospital bills are your main worry, though you should still check sub limits and exclusions in the wording.

Who can be covered under family travel?+

Family travel eligibility spans 15 days to below 81 years. The range also notes seniors as a served group, which helps when you arrange cover for older relatives travelling with you.

Is DirectAsia an insurer or a broker?+

DirectAsia acts as an insurer under insurer. That means the firm carries the risk itself rather than acting as a broker that places your cover with another carrier.

How do you contact support or make a claim?+

You can reach the team through phone, email and help centre. For claims you can use phone and online, which gives you a choice of calling or starting the process through the website.

Where is DirectAsia based?+

The base is shown by SG and roots date to 2010. That Singapore footprint matters because wording, currency and service hours reflect local market practice.

Sources

  • directasia.com checked September 30, 2026

    Backs: Insurance types

    “DirectAsia Insurance offers car insurance, motorcycle insurance and travel insurance”

  • directasia.com/claims checked September 30, 2026

    Backs: Claims channels

    “Call me at 6532 1818 - completing the Online Travel Claims Form”

  • directasia.com/contact checked September 30, 2026

    Backs: Headquarters, Support channels

    “16 Raffles Quay, #29-01 Hong Leong Building, Singapore 048581”

  • directasia.com/travel-insurance/family checked September 30, 2026

    Backs: Age range, Audience

    “Children from 15 days old are covered - Seniors aged 71 to below 81 - Voyager plan”

  • directasia.com/travel-insurance/plan-limits checked September 30, 2026

    Backs: Cover limit, Excess from

    “Voyager Travel Insurance - Medical expenses incurred overseas $500,000 for every traveller”

  • directasia.com/why-us/about checked September 30, 2026

    Backs: Provider type, Founded, Legal entity, Licences

    “Our policies are underwritten by Auto and General Insurance trading as DirectAsia Insurance”

Compiled from 6 source pages, checked September 30, 2026. We did not open an account.

Not confirmed yet: Premium from, Monthly payments.

DirectAsia

DirectAsia

Motor and travel cover from a Singapore based insurer

9.1/10Visit