Zurich review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Zurich is an insurer with a long history in the UK, offering life, travel, income protection and critical illness cover under one roof. It suits households who want a single provider for several kinds of personal protection and prefer to handle claims online online. Entry premiums in its field sit at €8.31.

Key facts

Best for
Households bundling life, travel and income protection cover with one established UK insurer.
Insurance types
Life, Travel, Income-protection, Critical-illness↗
Provider type
Insurer↗
Claims channels
Online↗
Headquarters
United Kingdom↗
Founded
1872↗
Support channels
Help-centre↗
Official website
zurich.co.uk

Facts checked September 26, 2026, 1 source

Pros and cons

Pros

  • One insurer covers life, travel, income protection and critical illness: life, travel and income protection
  • Working since 1872, with a home base in the United Kingdom
  • Claims can be started and tracked online
  • Aimed at people already inside the industry, where most providers are insurers: 43.5%

Cons

  • Support runs on help centre only, so questions are self-served rather than answered directly
  • A narrow book of life, travel and income protection leaves vehicle, home and gadget cover to other providers
  • It is an insurer rather than a comparison site, so quotes are not checked against rivals

Ready to try Zurich?

Scored 9.2 / 10 by SumCue.

Who it suits

  • People wanting life and income protection from the same insurer
  • Travellers who want a travel policy from an established UK insurer
  • Households comfortable managing policy admin and claims online

Who should look elsewhere

  • Shoppers who want cover for a home, car or gadgets, since Zurich lists only life, travel and income protection
  • People who expect to pick between rival providers, given Zurich is an insurer
  • Anyone who wants a broker or comparison site to do the choosing for them

Who runs it

Zurich is an insurer based in the United Kingdom, operating since 1872. It writes its own policies rather than steering customers toward other providers, and its personal insurance book runs to life, travel, income protection and critical illness: life, travel and income protection. Day to day, help runs through help centre, and claims are handled online, so most questions are answered by self service documentation and most notifications are made in writing online. That setup suits people who are comfortable reading policy wording and managing details themselves.

How Zurich compares

Where Zurich is available

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What kinds of insurance does Zurich offer?+

Zurich covers life, travel, income protection and critical illness: life, travel and income protection. It does not list home, motor, pet or gadget policies, so anyone wanting buildings or vehicle cover would need another provider. Personal protection is the whole book rather than one line of a wider group.

How do I make a claim with Zurich?+

Claims run online, so a claim is started and progressed online rather than by post or in branch. That suits people who prefer to keep documents and updates in one place. Keep your policy details and supporting evidence ready, as the claim itself begins online.

How much does cover from Zurich cost?+

Prices are set case by case rather than from a published table, so the only reference point is the wider market. Across insurance listings on the site, entry premiums run from €0 to €3,431.08, with €8.31 at the midpoint. Ask for a quote tailored to your own age, health and cover level.

Who regulates Zurich in the UK?+

Zurich operates in the United Kingdom as an insurer, but no regulator or licence is recorded for it here. That means the supervisory details are not stated alongside this profile, so check the provider's own paperwork for its authorisation and any protection scheme wording before you commit. Nothing about cover guarantees can be confirmed from the details available.

Can I pay Zurich premiums monthly?+

Monthly payment is the norm across the insurance listings here, with 89% against 11%. Zurich is written into that market pattern, so a monthly plan fits most quotes. Confirm the instalment option and any cost of it when you get a quote, as terms differ by policy.

Is Zurich a broker or the insurer itself?+

Zurich is an insurer, meaning it underwrites the cover it sells rather than passing you to another provider. Brokers account for 35.1% of providers listed, and insurers for 43.5%, so a broker may give a wider shortlist. With Zurich you deal with the company that carries the risk.

How long has Zurich been trading?+

Zurich has operated since 1872 from its base in the United Kingdom. That length of record matters for claims, since an insurer with a long settlement history is less likely to disappear mid policy term. It gives a sense of stability for cover meant to run for many years.

What support does Zurich give policyholders?+

Support is delivered through help centre, with questions answered by help centre material rather than an adviser on call. For policies in the insurance listings, 88.4% is the most common support route, so a phone-first approach is not the norm here. Read the policy wording carefully, as that is where the detail sits.

Sources

  • zurich.co.uk/about-us/index.html checked September 26, 2026

    Backs: Claims channels, Provider type, Founded, Headquarters, Insurance types, Support channels

    “Make a claim”

Compiled from 1 source page, checked September 26, 2026. We did not open an account.

Not confirmed yet: Premium from, Monthly payments.

Zurich

Households bundling life, travel and income protection cover with one established UK insurer.

9.2/10See alternatives