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Travelers review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Travelers is an insurer founded in 1864 that keeps personal lines under one roof, and it suits households wanting auto, home, renters, motorcycle, travel, pet and landlord cover from the same company. Pet owners can join young, since cover starts from 8 weeks and older, no upper age restriction.

Key facts

Best for
Households and pet owners who want several personal lines from one long established insurer.
Insurance types
Auto, Home, Renters, Motorcycle, Travel, Pet, Landlord↗
Provider type
Insurer↗
Claims channels
Online, Phone, Mail, Fax, Agent↗
Age range
8 weeks and older, no upper age restriction↗
Legal entity
The Travelers Indemnity Company↗
Headquarters
United States↗
Founded
1864↗
Support channels
Phone, Help-centre↗
Official website
travelers.com

Facts checked September 26, 2026, 5 sources

Apps and profiles

Elsewhere
WikidataWikipediaXLinkedIn

Pros and cons

Pros

  • Policies are underwritten by the insurer itself, The Travelers Indemnity Company, rather than handed to another carrier
  • Cover spans auto, home and renters, so several policies can sit with one company
  • Claims open through online, phone and mail, a wider set than the phone and help centre used for everyday queries
  • Pet cover runs from 8 weeks and older, no upper age restriction, so a young animal can be insured

Cons

  • General support runs on phone and help centre only, a narrower set than the online, phone and mail open for claims
  • Premium money goes to the insurer, insurer, under a state Certificate of Authority, Certificate of Authority #6521 (Travelers Property Casualty Insurance Company), rather than into a safeguarded deposit account

Ready to try Travelers?

Scored 9.5 / 10 by SumCue.

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Who it suits

  • Households wanting auto, home, renters, motorcycle, travel, pet and landlord policies to sit with the same insurer
  • Pet owners who insure early, since eligibility runs from 8 weeks and older, no upper age restriction
  • People who like to post documents or deal with an agent, since online, phone and mail covers claims in several ways

Who should look elsewhere

  • Linxea, which covers life and answers life cover needs instead of personal lines
  • Euroasia Insurance, whose set is auto, home and travel, so a pet or landlord shopper should look elsewhere
  • Oney Préstamos ES, whose set is health, life and gadget, aimed at health, life and gadget cover

Deposit protection

Travelers is an insurer, insurer, so premium money goes to the company that carries the risk rather than into a safeguarded deposit account. The approval on record is a Certificate of Authority from the State of Connecticut, Certificate of Authority #6521 (Travelers Property Casualty Insurance Company). What stands behind a policy here is a licensed insurer, not a deposit guarantee.

How Travelers compares

Where Travelers is available

Available
Canada, Ireland, United Kingdom, United States
Licence in United States
State of Connecticut (Certificate of Authority #6521 (Travelers Property Casualty Insurance Company)), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What kind of company is Travelers?+

Travelers is an insurer, insurer, so it underwrites the policies itself rather than passing them to another carrier. The named legal entity behind the cover is The Travelers Indemnity Company. The company has been writing business since 1864, which matters if you want a counterparty with a long record.

What can it actually insure?+

The listed lines cover auto, home and renters, so a household can place several policies with the same insurer rather than holding each with a separate company. There is no health or life line in that set, so those needs go elsewhere.

Who regulates Travelers and where is it based?+

Travelers is headquartered in the US, and the named regulator on record is the State of Connecticut, holding a Certificate of Authority, Certificate of Authority #6521 (Travelers Property Casualty Insurance Company). That is a state regulator, so check your own state's rules before relying on a policy bought elsewhere.

How young can a pet be when insured?+

Pet cover accepts animals from 8 weeks and older, no upper age restriction. There is no upper age limit stated, so an older dog can still be quoted, which suits owners who insure later in a pet's life. Claims for pets follow the same online, phone and mail as the rest of the book.

How do I make a claim?+

Claims can be filed through online, phone and mail. That mix is the practical strength of the service: a claim can start online or by phone, and can also be posted or handled through an agent if a document needs to be sent by post.

How do I get help on something that is not a claim?+

For anything outside a claim, support runs on phone and help centre. That is a narrower set than the claims routes, with no live chat or email channel listed, so complex queries are easier by phone or worked through the help centre.

Can premiums be paid monthly?+

Monthly schedules are the norm in this group: 89% of the insurance ranking offers them, against 11% that do not. Travelers is an insurer, insurer, so the payment schedule is set at quote stage.

Sources

  • travelers.com checked September 26, 2026

    Backs: Insurance types

    “Products: Car, Home, Renters, Condo, Landlord, Boat & Yacht, Flood, Motorcycle, Travel, Pet, Weddings & Events, Umbrella”

  • travelers.com/about-travelers checked September 26, 2026

    Backs: Provider type

    “We are an insurance company that cares.”

  • travelers.com/about-travelers/travelers-history checked September 26, 2026

    Backs: Founded

    “Batterson served as president of Travelers from our founding on April 1, 1864, until his death in 1901.”

  • travelers.com/car-insurance checked September 26, 2026

    Backs: Headquarters, Legal entity, Support channels, Licences

    “The Travelers Indemnity Company and its property casualty affiliates, One Tower Square, Hartford, CT 06183”

  • travelers.com/pet-insurance checked September 26, 2026

    Backs: Age range, Claims channels

    “All cats and dogs eight weeks and older are eligible. There is no upper age restriction or breed restrictions for enrolling”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Premium from, Monthly payments.

Travelers

Households and pet owners who want several personal lines from one long established insurer.

9.5/10See alternatives