The Exeter review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

The Exeter is a UK friendly society insurer, so the cover sits with a mutual structure rather than a bank. It suits households wanting life, income protection and health cover with monthly payments, and life cover runs to a maximum benefit of Life (Real Life): max benefit GBP 3,000,000.

Key facts

Best for
UK households wanting life, income protection and health cover with premiums paid monthly.
Insurance types
Life, Income-protection, Health↗
Provider type
Insurer↗
Monthly payments
Yes↗
Cover limit
Life (Real Life): max benefit GBP 3,000,000↗
Claims channels
Phone, Email, Post↗
Age range
18-80↗
Legal entity
Exeter Friendly Society Limited↗
Headquarters
United Kingdom↗
Support channels
Phone, Email↗
Pricing model
Monthly
Official website
the-exeter.com

Facts checked September 26, 2026, 3 sources

Apps and profiles

Pros and cons

Pros

  • An insurer rather than a broker, so cover is underwritten by the friendly society itself.
  • Monthly payments are available, which keeps premiums alongside other outgoings.
  • Life, income protection and health cover sit with one provider, life, income protection and health.
  • Claims can be started by phone, email or post, phone, email and post.

Cons

  • Support runs on phone and email only, so there is no postal route for everyday questions.
  • Monthly premiums are the only model in monthly, with no annual single premium option.
  • Cover is for adults in the 18-80 age band, which narrows who can be insured.
The Exeter

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Scored 9.2 / 10 by SumCue.

Who it suits

  • UK adults who want life cover and income protection from the same insurer
  • Households paying monthly rather than settling a premium in one go
  • People who prefer a friendly society structure alongside a regulated insurer

Who should look elsewhere

  • Anyone who wants a single annual premium, since monthly lists monthly only
  • People who need to talk to support by post, given phone and email
  • Applicants outside the 18-80 age band

How The Exeter compares

Where The Exeter is available

Licence in United Kingdom
Prudential Regulation Authority (205309), checked September 26, 2026
Licence in United Kingdom
Registrar of Friendly Societies (Friendly Societies Act 1992 register) (91F), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does The Exeter actually insure?+

The Exeter underwrites cover itself, and its insurance types listed under life, income protection and health are life, income protection and health. That makes it a personal insurer for households, not a general insurer for cars, homes or travel. The legal entity is Exeter Friendly Society Limited.

What is the largest life benefit available?+

The maximum benefit shown in Life (Real Life): max benefit GBP 3,000,000 sets the ceiling on the largest payout available. The figure is tied to the life product, so it is worth weighing against your own income and dependants before applying. It is a cap rather than a promised payout.

Can I pay the premium monthly?+

Yes. Monthly payments are offered, and the only model listed in monthly is monthly. There is no annual single premium option in monthly, so anyone who prefers to settle the premium once a year will need a different provider.

Who regulates The Exeter in the UK?+

Two UK regulators apply to it. The Prudential Regulation Authority is named in the licences, and the Registrar of Friendly Societies is named alongside it on the friendly societies register. That second entry is the one that reflects its mutual structure.

How do I make a claim?+

Claims can be raised through phone, email and post, which covers phone, email and post. Post is listed as a claims route even though phone and email covers phone and email for day to day contact, so written claims are still accepted.

How do I contact The Exeter for support?+

Support runs on phone and email, which lists phone and email. Claims have a wider set of routes in phone, email and post, so the number of contact options differs once a claim is under way rather than during an enquiry.

Who can be covered?+

The eligible age band is set out in 18-80, taken from the life insurance pages. Applying outside that band would fall outside what the insurer lists, so anyone near either end of the range should check the wording before starting an application.

Is The Exeter a broker or the insurer?+

It is the insurer. The entity kind listed in insurer is insurer, with a headquarters in the United Kingdom, the United Kingdom. Because cover sits with the friendly society, terms are set by the underwriter rather than compared across a panel of insurers.

Sources

  • the-exeter.com checked September 26, 2026

    Backs: Provider type, Headquarters, Insurance types, Legal entity, Support channels, Licences

    “The Exeter is a trading name of Exeter Friendly Society Limited, which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential...”

  • the-exeter.com/customer/life-insurance checked September 26, 2026

    Backs: Age range, Cover limit, Pricing model, Monthly payments

    “Real Life is available to customers who are UK residents and aged between 18 to 80 inclusive.”

  • the-exeter.com/make-a-claim checked September 26, 2026

    Backs: Claims channels

    “You can register your claim in either of the following ways: Write to us: The Exeter, Lakeside House, Emperor Way, Exeter EX1 3FD; Call us: Claims team 0300 123 3201; Health insurance claims: Email...”

Compiled from 3 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Premium from.

The Exeter

The Exeter

UK households wanting life, income protection and health cover with premiums paid monthly.

9.2/10See alternatives