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Post Office review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Post Office Insurance suits UK households wanting several covers arranged through one familiar name, from car and van to home, life, pet, travel and gadget policies. It works as a broker authorised by the Financial Conduct Authority, takes monthly payments, and van cover carries an excess starting at £0.

Key facts

Best for
Households that want car, van, home, life, pet, travel and gadget cover arranged through one familiar high street name.
Insurance types
Auto, Home, Life, Pet, Travel, Van, Gadget↗
Provider type
Broker↗
Monthly payments
Yes↗
Excess from
£0↗
Claims channels
Phone, Online↗
Age range
Under 50s and over 50s car insurance offered↗
Legal entity
Post Office Limited (company number 02154540)↗
Headquarters
United Kingdom↗
Support channels
Phone, Help-centre↗
Audience
Seniors
Pricing model
Monthly
Official website
postoffice.co.uk

Facts checked September 26, 2026, 3 sources

Apps and profiles

Elsewhere
WikidataWikipediaXLinkedIncorporate.postoffice.co.uk

Pros and cons

Pros

  • Covers auto, home, life, pet, travel, van and gadget policies under one roof, per auto, home and life
  • Runs as a broker, so quotes are placed across the market rather than tied to a single insurer, per broker
  • Monthly payments are available, which spreads the cost of a policy across the year
  • Car insurance is built around Under 50s and over 50s car insurance offered, so there is a dedicated route for older drivers

Cons

  • Support runs on phone and help centre only, so there is no listed online or email route
  • As a broker, the policy sits with an underlying insurer rather than with Post Office itself, per broker
  • Claims are handled by phone or online, so a claim cannot be made through phone and help centre
Post Office

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Scored 9.0 / 10 by SumCue.

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Who it suits

  • UK households covering a car or van alongside home, life, pet or travel policies
  • Older drivers looking at the Under 50s and over 50s car insurance offered car insurance range
  • Anyone who prefers monthly payments over a single annual charge

Who should look elsewhere

  • Anyone who wants to hold cover directly with an insurer rather than through a broker
  • People who rely on email or live chat, since phone and help centre are the listed routes
  • Shoppers whose priority is health cover, which is not among the auto, home and life offered

The company behind it

Post Office Insurance is arranged by Post Office Limited (company number 02154540), based in the United Kingdom, and operates as a broker rather than a direct insurer. Support is handled through phone and help centre. The brand is authorised by the Financial Conduct Authority in Great Britain under reference 308896, so it sits inside the UK regulatory framework for insurance distribution.

How Post Office compares

Where Post Office is available

Available
United Kingdom
Licence in United Kingdom
Financial Conduct Authority (308896), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What kinds of insurance does Post Office sell?+

The range covers auto, home, life, pet, travel, van and gadget policies, as listed in auto, home and life. That breadth lets a household place several different covers with one brand instead of shopping each separately, and the same quote process applies across them.

Is Post Office Insurance an insurer or a broker?+

It is a broker, which means policies are placed with insurers on the market rather than underwritten by Post Office itself. The contract you hold runs with the provider selected for your cover, so the terms come from that insurer.

Who regulates Post Office Insurance?+

It is authorised by the Financial Conduct Authority in Great Britain and can be found on its register under reference 308896. Customers are therefore covered by the UK rules on how insurance is sold and how complaints are handled.

Can I pay for a policy monthly instead of yearly?+

Monthly payments are available, and the only payment model listed in monthly is monthly. Spreading the cost of cover across the year makes policies easier to budget, particularly for larger covers such as home or life insurance.

What excess applies to van insurance?+

The excess starts at £0, which is the amount you would contribute towards a claim before the insurer pays out. A lower starting excess reduces what a claim costs you, so it is worth checking against the premium you are quoted.

Does Post Office Insurance cover drivers over a certain age?+

Yes. The car insurance range is split by age, with Under 50s and over 50s car insurance offered offered, and the brand publishes a dedicated section aimed at seniors. That means older drivers have their own quoting route rather than being grouped in with everyone else.

How do I get help or make a claim?+

Support is available through phone and help centre, so a call is the main route for questions. Claims follow their own process and can be started by phone or online, per phone and online, which is quicker than going through general support.

Is health insurance available from Post Office?+

Health cover is not among the auto, home and life on offer. The range concentrates on auto, home, life, pet, travel, van and gadget policies, so anyone needing health cover would have to look at a provider that lists it among its products.

Sources

  • postoffice.co.uk/car-insurance/help-support checked September 26, 2026

    Backs: Age range, Claims channels

    “This includes our new 3-tier cover levels (Gold, Silver or Bronze), under-50s, over-50s and van insurance policies”

  • postoffice.co.uk/car-insurance/over-50s checked September 26, 2026

    Backs: Audience

    “Over 50s Car Insurance”

  • postoffice.co.uk/insurance checked September 26, 2026

    Backs: Insurance types

    “Car insurance, Home insurance, Life insurance, Over 50s life insurance, Pet insurance, Travel insurance, Van insurance, Gadget insurance”

  • postoffice.co.uk/van-insurance checked September 26, 2026

    Backs: Provider type, Excess from, Headquarters, Legal entity, Pricing model, Monthly payments, Support channels, Licences

    “Post Office Van Insurance is arranged and administered by BISL Limited. BISL Limited arranges policies from a panel of insurers”

Compiled from 4 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Premium from.

Post Office

Post Office

Households that want car, van, home, life, pet, travel and gadget cover arranged through one familiar high street name.

9.0/10See alternatives