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MSIG Insurance review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

MSIG Insurance is a Singapore insurer writing auto, home and travel policies for households that want a single company across several risks. It suits people who want TravelEasy: up to $1 million overseas medical expenses sitting alongside car, home, health and pet policies from the same insurer, rather than comparing each risk in isolation.

Key facts

Best for
Households wanting motor, home, travel, health, pet and critical illness cover from a single Singapore insurer.
Insurance types
Auto, Home, Travel, Health, Pet, Critical-illness↗
Provider type
Insurer↗
Cover limit
TravelEasy: up to $1 million overseas medical expenses↗
Claims channels
Phone, Email, Live chat, SMS enquiry, Online customer portal, Authorised repair workshop↗
Legal entity
Mitsui Sumitomo Insurance Co. Ltd.↗
Headquarters
Japan↗
Founded
2001↗
Support channels
Phone, Chat, Email, Help-centre↗
Official website
msig-asia.com

Facts checked September 26, 2026, 4 sources

Apps and profiles

Elsewhere
LinkedInfacebook.cominstagram.comyoutube.com

Pros and cons

Pros

  • Writes auto, home and travel, so most household risks sit with the same company.
  • Support runs on phone, chat and email, and claims have a separate route through phone, email and live chat.
  • The counterparty is Mitsui Sumitomo Insurance Co. Ltd., headquartered in Japan, and MSIG Insurance is an insurer supervised in Singapore by the Monetary Authority of Singapore.
  • Travel medical cover runs to TravelEasy: up to $1 million overseas medical expenses on the TravelEasy policy.

Cons

  • As an insurer, the claim risk sits with the company's balance sheet rather than a deposit guarantee, so what you recover follows the policy wording.
  • Limits are quoted per product: TravelEasy: up to $1 million overseas medical expenses is the TravelEasy figure, and other policies carry their own terms.
  • General help runs on phone, chat and email, while claims follow a separate route through phone, email and live chat, so you need to know which desk you are dealing with.

Ready to try MSIG Insurance?

Scored 9.4 / 10 by SumCue.

See alternatives

Who it suits

  • Households that want auto, home and travel from a single provider rather than the life-only range at Linxea.
  • Motor and home owners who also want health, pet and critical illness cover, which the auto, home and travel range at EuroAsia Insurance leaves out.
  • Travellers and pet owners who want the policy relationship and claims help to sit in the same place.

Who should look elsewhere

  • Life and savings buyers: Linxea covers life, while MSIG Insurance writes auto, home and travel.
  • Anyone whose priority is gadget cover on a short list, since Oney Préstamos ES covers health, life and gadget and no motor line.

Deposit protection

Deposit protection depends on who carries the risk, and MSIG Insurance is an insurer rather than a broker, so cover sits with the company that pays the claim. In Singapore the insurer is supervised by the Monetary Authority of Singapore. What any protection scheme covers is a question for the policy wording, so read what your own policy pays before you rely on it.

How MSIG Insurance compares

Where MSIG Insurance is available

Available
Australia, Brunei, Cambodia, China, Hong Kong, India, Indonesia, Laos, Macao, Malaysia, Myanmar, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, Vietnam
Licence in Singapore
Monetary Authority of Singapore (MAS), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

Who is behind MSIG Insurance?+

MSIG Insurance is an insurer, and the legal entity behind the name is Mitsui Sumitomo Insurance Co. Ltd., headquartered in Japan. In Singapore it reports to the Monetary Authority of Singapore, and the group has been trading since 2001.

Which policies does it write?+

The written range is auto, home and travel. That mix spans a car, a home, a trip, health cover, a pet and a critical illness policy, so a household can place several risks with the same insurer instead of juggling separate renewal dates.

How much medical cover do the travel policies carry?+

On the TravelEasy policy the figure is TravelEasy: up to $1 million overseas medical expenses. Other policies in the range, including the motor and home lines, set their own limits, so the travel figure is a guide to a single product rather than a company-wide ceiling.

How do I contact support?+

Everyday help runs on phone, chat and email, which covers phone, chat, email and a help centre. The online customer portal also holds policy details and documents, so renewals and mid-term changes can be sorted without waiting on a call.

What happens when I claim?+

Claims run through phone, email and live chat. Alongside phone, email, live chat and an SMS enquiry, there is an online customer portal for documents and an authorised repair workshop for motor damage, which handles the repair side of a car claim directly.

Is a claim protected the way savings are with a bank?+

Not in the same way. MSIG Insurance is an insurer, so what you are owed after a claim depends on the policy wording and the insurer's finances rather than a deposit guarantee. Check the wording of the individual cover before you rely on any amount.

What does cover cost?+

Premiums are set per policy and per risk, so the useful comparison is policy against policy. Across the insurers listed here, the median starting premium is €8.31, with the lower quartile at €2.92 and the upper quartile at €29.72.

Can I buy these policies outside Singapore?+

MSIG Insurance is an insurer whose regulatory disclosure sits with the Monetary Authority of Singapore, so the policies described here are Singapore business rather than a UK or European listing. Anyone outside that market should read the terms for their own country before buying.

Sources

  • msig-asia.com/about-us checked September 26, 2026

    Backs: Founded, Headquarters, Legal entity

    “Mitsui Sumitomo Insurance was established in 2001 but our origins go back much further”

  • msig.com.sg checked September 26, 2026

    Backs: Claims channels, Support channels

    “Emergency hotlines ... SMS enquiry ... Customer & Partner portals ... Mae chatbot ... Livechat; Workshop Locator for motor claims”

  • msig.com.sg/promotions/TravelEasy checked September 26, 2026

    Backs: Cover limit

    “Up to $1 million overseas medical expenses”

  • msig.com.sg/regulatory-disclosures checked September 26, 2026

    Backs: Provider type, Insurance types, Licences

    “As a general insurer licensed under the Insurance Act (Cap. 142) and regulated by the Monetary Authority of Singapore (MAS)”

Compiled from 4 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Premium from, Monthly payments.

MSIG Insurance

Households wanting motor, home, travel, health, pet and critical illness cover from a single Singapore insurer.

9.4/10See alternatives