MoMo review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

MoMo suits people in Vietnam who want to compare voluntary auto insurance through a digital platform. It offers auto cover with premiums starting at VND 2,400,000, while claims can be made by phone or in the app. Monthly payments are not available.

Key facts

Best for
Comparing voluntary auto insurance options in Vietnam.
Premium from
₫2,400,000↗
Insurance types
Auto↗
Provider type
Comparison site↗
Monthly payments
No↗
Excess from
₫500,000 to ₫2,000,000↗
Claims channels
Phone, In-app↗
Legal entity
M_Service Joint Stock Company↗
Headquarters
Vietnam↗
Support channels
Phone, Email, Help-centre↗
Official website
momo.vn

Facts checked September 26, 2026, 2 sources

Apps and profiles

Pros and cons

Pros

  • Auto insurance is the sole insurance type offered through MoMo.
  • Premiums start at VND 2,400,000.
  • Claims can be made by phone or in the app through phone and in app.
  • Support is available by phone, email or help centre through phone, email and help centre.

Cons

  • Monthly payments are unavailable.
  • The listed excess is VND 500,000 to VND 2,000,000, which may affect claim outcomes.
  • Coverage is limited to auto insurance, with auto as the available type.
MoMo

Ready to try MoMo?

Scored 8.3 / 10 by SumCue.

Who it suits

  • Drivers in Vietnam seeking voluntary auto insurance.
  • People comfortable comparing cover through a digital platform.
  • Customers who can make claims by phone or in the app.

Who should look elsewhere

  • People wanting monthly payments, because Monthly payments are unavailable.
  • Drivers seeking insurance types beyond auto cover.
  • Customers unwilling to meet the listed excess of VND 500,000 to VND 2,000,000.

How MoMo compares

Where MoMo is available

Available
Vietnam
Licence in Vietnam
State Bank of Vietnam (Ngân hàng Nhà nước), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What insurance does MoMo offer?+

MoMo offers auto insurance, as shown by auto. It operates as a comparison site rather than presenting itself as the insurer itself, according to comparison site. The service is aimed at the Vietnamese market.

How much does MoMo auto insurance cost?+

Auto insurance premiums start at VND 2,400,000. The final premium may differ from that starting amount, so the displayed figure is useful for an initial comparison rather than a quote. MoMo operates in Vietnam, based on VN.

Can I claim through the MoMo app?+

Claims can be made by phone or in the app through phone and in app. This gives customers both a spoken support route and a digital route for starting or managing a claim. The service is provided by M_Service Joint Stock Company, identified as the legal entity by M_Service Joint Stock Company.

Can I pay monthly for MoMo insurance?+

Monthly payments are unavailable. Buyers therefore need to consider the policy premium as part of the overall cost rather than relying on monthly instalments. Premiums start at VND 2,400,000 for the auto cover listed by MoMo.

What excess applies to MoMo auto insurance?+

The listed excess is VND 500,000 to VND 2,000,000. This is the amount identified as the starting point for excess, so customers should consider how it could affect a claim before choosing a policy. MoMo's available insurance category is auto, as shown by auto.

How can MoMo customers get support?+

Support is available by phone, email and a help centre through phone, email and help centre. These channels are separate from the phone and in-app claims routes listed by phone and in app. MoMo's legal entity is M_Service Joint Stock Company, according to M_Service Joint Stock Company.

Where is MoMo available?+

MoMo is based in Vietnam, as shown by VN. Its available auto insurance service is also presented for the Vietnamese market. The operator is M_Service Joint Stock Company, while comparison site identifies MoMo's role as a comparison site.

Sources

  • momo.vn checked September 26, 2026

    Backs: Headquarters, Legal entity, Support channels, Licences

    “Trụ sở chính: Tầng 6, Tòa nhà Phú Mỹ Hưng, Số 8, đường Hoàng Văn Thái, Phường Tân Mỹ, Thành phố Hồ Chí Minh”

  • momo.vn/bao-hiem-o-to/than-vo checked September 26, 2026

    Backs: Claims channels, Provider type, Excess from, Insurance types, Monthly payments, Premium from

    “Bước 1: Gọi ngay cho Nhà bảo hiểm khi xảy ra sự cố. Hotline từng nhà bảo hiểm ... MoMo hiển thị đường dây hotline của đúng hãng bảo hiểm bạn đang dùng ngay trong app”

Compiled from 2 source pages, checked September 26, 2026. We did not open an account.

MoMo

MoMo

Comparing voluntary auto insurance options in Vietnam.

8.3/10See alternatives