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InsureandGo Australia review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

InsureandGo Australia is an insurer, not a broker, and it underwrites travel cover for older Australians who want a policy that still works at their age. Cover extends to Up to 100 years of age, and overseas medical costs run to Unlimited overseas medical expenses.

Key facts

Best for
An insurer's own travel policy for travellers within Up to 100 years of age.
Insurance types
Travel↗
Provider type
Insurer↗
Excess from
A$0↗
Cover limit
Unlimited overseas medical expenses↗
Claims channels
Online claims portal, Email, Phone↗
Age range
Up to 100 years of age↗
Legal entity
Europ Assistance Australia Pty Ltd↗
Headquarters
Australia↗
Founded
2012↗
Support channels
Email, Phone, Help-centre↗
Audience
Seniors
Official website
insureandgo.com.au

Facts checked September 26, 2026, 2 sources

Apps and profiles

Elsewhere
TrustpilotLinkedInproductreview.com.au

Pros and cons

Pros

  • An insurer rather than a broker, so the policy is underwritten by the company you deal with.
  • Cover runs to Up to 100 years of age, so a trip can still be insured later in life.
  • Claims can be started on online claims portal, email and phone.
  • Support is on email, phone and help centre.

Cons

  • Policies are limited to travel cover, so a home, car or life policy has to come from elsewhere.
  • Support runs on email, phone and help centre only.
  • It works in a single market, with the head office in Australia.
InsureandGo Australia

Ready to try InsureandGo Australia?

Scored 9.1 / 10 by SumCue.

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Who it suits

  • Seniors planning a trip who want cover that is still offered at Up to 100 years of age.
  • Travellers whose main cost worry is medical bills, since cover includes Unlimited overseas medical expenses.
  • People who prefer dealing with the company that underwrites the policy, given it is an insurer.

Who should look elsewhere

  • Anyone after life cover, since Linxea sells life policies.
  • Travellers wanting health or gadget cover on a single policy, since Oney Préstamos ES offers health, life and gadget.
  • Drivers or homeowners, since EuroAsia Insurance also writes auto, home and travel policies.

Safety of your money

InsureandGo Australia is an insurer, so it underwrites the travel policy it sells rather than passing the risk to another carrier. It is authorised by the Australian Securities and Investments Commission, and its Australian Financial Services Licence is AFSL 552106. Policyholders can check that licence against their own paperwork before buying.

How InsureandGo Australia compares

Where InsureandGo Australia is available

Available
Australia
Licence in Australia
Australian Securities and Investments Commission (Australian Financial Services Licence) (AFSL 552106), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

How much does a travel policy from InsureandGo Australia cost?+

A quote is built for each trip, so premiums vary by age and destination. Across the travel insurance comparison, starting premiums sit at €7.93, and the upper end of that range at €43.47. The excess on these policies starts at AUD 0.

What is the excess on a claim?+

The excess starts at AUD 0. That is the share of a claim the policyholder pays before the insurer covers the rest, and it is set at the point of purchase rather than fixed for every trip. Reading the excess alongside the premium matters as much as reading the premium itself.

Who is this insurer built for?+

Policyholders are mainly seniors, and cover runs to Up to 100 years of age. That age ceiling is the distinguishing point, since a traveller past the usual cut offs can still buy cover, and overseas medical costs run to Unlimited overseas medical expenses on policies that are otherwise narrow.

Is the insurer regulated in Australia?+

Yes. The policy is underwritten by Europ Assistance Australia Pty Ltd, and the brand holds an Australian Financial Services Licence from the Australian Securities and Investments Commission: AFSL 552106. Its head office is in Australia.

What does the policy pay for abroad?+

Overseas medical expenses are the headline benefit: Unlimited overseas medical expenses. That is the cost most likely to run away from an ordinary holiday budget, and leaving it without a ceiling is the main reason travellers pick this kind of policy over a cheaper trip policy with limits.

How do I make a claim?+

Claims run on online claims portal, email and phone, so a loss can be reported by phone or email, or filed through the online portal. Overseas claims often involve the hospital or doctor treating the traveller, so keeping the policy details to hand before departure makes the process quicker.

How do I reach support?+

Support runs on email, phone and help centre. The help centre handles the routine questions that come up around quotes and claims, while email and phone cover anything that needs a person. Buying and managing the policy is done online, so the help centre is the quickest place to start.

What other kinds of insurance does it sell?+

Travel only. The insurance types on offer are travel, so a home, car or life policy comes from elsewhere. Oney Préstamos ES covers health, life and gadget, EuroAsia Insurance writes auto, home and travel policies, and Linxea sells life cover.

Sources

  • insureandgo.com.au checked September 26, 2026

    Backs: Age range, Audience, Claims channels, Cover limit, Provider type, Excess from, Founded, Insurance types, Legal entity, Licences

    “Cover up to 100 years of age (Cruise and Bare Essential policies cover up to 79 years of age)”

  • insureandgo.com.au/contact-us checked September 26, 2026

    Backs: Headquarters, Support channels

    “registered business address, and principal place of business, will change to Level 9, 35 Clarence Street. Sydney NSW 2000, Australia”

Compiled from 2 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Premium from, Monthly payments.

InsureandGo Australia

InsureandGo Australia

An insurer's own travel policy for travellers within Up to 100 years of age.

9.1/10See alternatives