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Genertel (Generali group) review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Genertel (Generali group) suits people seeking personal insurance directly from an insurer, with home premiums starting at €9. It offers monthly payments, several support routes and cover across auto, home, life, travel and pet insurance, but customers should weigh the stated auto excess against the rest of the policy.

Key facts

Best for
People wanting several kinds of personal insurance with monthly payments from a direct insurer.
Premium from
€9↗
Insurance types
Auto, Motorcycle, Van, Home, Landlord, Life, Travel, Pet↗
Provider type
Insurer↗
Monthly payments
Yes↗
Excess from
€350↗
Claims channels
Mobile app, Assistance line (24h road assistance), Online contact request form, Reserved customer area↗
Legal entity
Genertel SpA↗
Headquarters
Italy↗
Founded
1994↗
Support channels
Help-centre, Email, Phone↗
Pricing model
Monthly
Official website
genertel.it

Facts checked September 26, 2026, 6 sources

Apps and profiles

Get the app
Google Play
Elsewhere
WikidataWikipediaLinkedInXgenertel.it

Pros and cons

Pros

  • Home insurance premiums start at €9.
  • Monthly payments are available.
  • Insurance includes auto, motorcycle, van, home, landlord, life, travel and pet cover.
  • Support includes help centre, email and phone and claims can use mobile app, assistance line (24h road assistance) and online contact request form.

Cons

  • The stated excess for auto liability cover starts at €350.
  • The listed premium of €9 applies to home insurance, not every insurance type.
  • Monthly payments are listed for auto insurance, so payment terms may differ by product.
Genertel (Generali group)

Ready to try Genertel (Generali group)?

Scored 9.2 / 10 by SumCue.

See alternatives

Who it suits

  • People looking for an insurer offering multiple personal insurance types.
  • Home insurance customers comparing a starting premium of €9.
  • Auto customers who want monthly payments and digital claims options.

Who should look elsewhere

  • People seeking the lowest listed starting premium may prefer linxea, whose starting premium is €25.
  • People comparing free starting premiums may prefer bunq, listed at €0.
  • People comparing Spanish alternatives may prefer bunq Spain, listed at €0.

How Genertel (Generali group) compares

Where Genertel (Generali group) is available

Available
Italy
Licence in Italy
IVASS (Istituto Italiano di Vigilanza sulle Assicurazioni Private) (1.00012), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What is Genertel's starting home insurance premium?+

Genertel lists home insurance premiums from €9. The site median starting premium is €8.31, giving context for the headline price. This figure relates to home insurance and should not be treated as the premium for every Genertel product.

Which kinds of insurance does Genertel offer?+

Genertel offers auto, motorcycle and van. The range includes personal and property categories such as auto, motorcycle, van, home, landlord, life, travel and pet insurance. The legal entity is an insurer, Genertel SpA, and its headquarters are in Italy.

Can I pay for Genertel insurance monthly?+

Monthly payments are available for auto insurance. Home insurance is offered on a monthly model, while the listed home starting premium is €9. Buyers should confirm the payment model for their chosen cover rather than assume it applies across every product.

What is the stated excess for auto liability cover?+

The stated excess for auto liability cover starts at €350. This is a cost readers should consider alongside the premium and policy terms. It applies to the cited auto liability cover rather than Genertel's full insurance range.

How does Genertel provide customer support?+

General support runs through help centre, email and phone. Customers can therefore use a help centre, email or phone. This is separate from the claims options, which include mobile app, assistance line (24h road assistance) and online contact request form, including a mobile app, assistance line, online contact form and customer area.

How can auto insurance claims be made?+

Auto claims channels include mobile app, assistance line (24h road assistance) and online contact request form. The listed assistance line provides road assistance around the clock, while the mobile app, online contact request form and reserved customer area offer other routes. The support channels for general enquiries are listed separately as help centre, email and phone.

Who regulates Genertel in Italy?+

IVASS, the Istituto Italiano di Vigilanza sulle Assicurazioni Private, is named as the regulator for Genertel in Italy. Genertel SpA is identified as the insurer, and its licence reference is 1.00012. No protection-scheme coverage is stated here.

Where is Genertel based?+

Genertel is headquartered in Italy. Its legal entity is Genertel SpA, and the company is identified as an insurer. It was founded in 1994. The headquarters country is Italy, while the insurance range covers auto, motorcycle and van.

Sources

Compiled from 6 source pages, checked September 26, 2026. We did not open an account.

Genertel (Generali group)

Genertel (Generali group)

People wanting several kinds of personal insurance with monthly payments from a direct insurer.

9.2/10See alternatives