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Faye review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.

Our verdict

Faye suits adults who want a single trip policy bought and claimed in an app rather than an annual account. Premium from $4.36 sits under the travel insurance ranking median of €7.93, the licences on file all come from US state regulators, and monthly payments: no, so nothing recurs between trips.

Key facts

Best for
Cheap single trip cover bought and claimed in an app.
Premium from
$4.36↗
Insurance types
Travel↗
Provider type
Insurer↗
Monthly payments
No↗
Cover limit
Emergency medical expenses up to $250K (primary); emergency medical evacuation up to $500K↗
Claims channels
App, Email, Phone, Chat↗
Age range
18+↗
Legal entity
Zenner Inc. (dba Faye), a Delaware corporation↗
Headquarters
United States↗
Founded
2022↗
Support channels
Email, Chat, Phone, Help-centre↗
Official website
withfaye.com

Facts checked September 26, 2026, 4 sources

Apps and profiles

Get the app
Google Play
Elsewhere
TrustpilotLinkedInX

Pros and cons

Pros

  • Claims run on app, email and phone, so a claim can start from the app, by email, by phone or by chat
  • Monthly payments: no, so there is no standing charge between trips
  • Faye is an insurer, so the cover sits with Faye rather than with an underwriter chosen by a broker
  • Premiums start low for a short trip at $4.36

Cons

  • Cover is travel only, so a home or car policy has to come from elsewhere
  • Policies are available to adults only, as 18+ sets a minimum age
Faye

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Scored 8.9 / 10 by SumCue.

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Who it suits

  • Adults booking one holiday at a time who want the cover bought in the app
  • Travellers who will start a claim by app, phone, chat or email
  • People who prefer paying once at booking, since monthly payments: no

Who should look elsewhere

  • Anyone after home, car or life cover, since travel is travel alone
  • Travellers who want instalments, because monthly payments: no
  • Anyone looking at bunq instead, whose premium from €0 is lower but not tied to trip cover

Who runs it

Faye is run by Zenner Inc. (dba Faye), a Delaware corporation, with its headquarters in US and a founding year of 2022. Support runs on email, chat and phone, so help comes by email, chat, phone or the help centre. Filings list licences with the California Department of Insurance (6006067), the Florida Office of Insurance Regulation (L115599), the New York State Department of Financial Services (1697383) and the Texas Department of Insurance (2767925).

How Faye compares

Where Faye is available

Available
United States
Licence in United States
California Department of Insurance (6006067), checked September 26, 2026
Licence in United States
Florida Office of Insurance Regulation (L115599), checked September 26, 2026
Licence in United States
New York State Department of Financial Services (1697383), checked September 26, 2026
Licence in United States
Texas Department of Insurance (2767925), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does a Faye trip policy cost from?+

A single trip starts at $4.36, below the site median of €8.31 and beneath the travel insurance ranking median of €7.93. Each trip is priced on its own, so a second journey is quoted separately from the first.

Can I pay for a Faye policy monthly?+

Monthly payments: no. The premium is taken when the policy is bought, so there is no standing charge to keep cover alive between trips. Instalments are common on the site, offered by 83.7% of the travel insurance brands.

Who regulates Faye?+

Faye holds licences with the California Department of Insurance, the Florida Office of Insurance Regulation, the New York State Department of Financial Services and the Texas Department of Insurance. The California licence is 6006067 and the New York one is 1697383, both in the United States.

What does a Faye policy cover?+

Emergency medical expenses sit under a primary cover cap, with a separate and higher ceiling on emergency medical evacuation. The type of insurance on offer is travel, so every benefit attaches to a journey rather than to a home or a vehicle.

How do I make a claim with Faye?+

Claims run on app, email and phone, which lists the app, email, phone and chat, so a claim can start from the app. General questions go to the team on email, chat and phone, which runs on email, chat, phone and a help centre.

Is Faye an insurer or a broker?+

Faye describes itself as an insurer, so the cover sits with Faye rather than with an underwriter picked by a broker. Insurers make up 43.5% of the brands on the site, with 35.1% being brokers.

How old must I be to buy a Faye policy?+

The entry age is set by 18+, so only adults can hold a policy at present. The cover quoted is travel, and the premium applies to a single trip, so a parent wanting cover that follows a child at home needs a different provider.

Sources

  • withfaye.com checked September 26, 2026

    Backs: Premium from

    “Domestic - Starting at $4.36/day for 14 days (International Starting at $5.76/day for 14 days; Cruise Starting at $4.36/day)”

  • withfaye.com/additional-disclosures checked September 26, 2026

    Backs: Licences

  • withfaye.com/coverage checked September 26, 2026

    Backs: Cover limit

    “Emergency medical expenses Up to $250K (primary) ... Emergency medical evacuation Up to $500K”

  • withfaye.com/faq checked September 26, 2026

    Backs: Claims channels, Provider type, Founded, Insurance types, Monthly payments, Support channels

    “To submit a claim, head to the Faye app ... Or you can email us at claims@withfaye.com ... Don't have the Faye app? Email us directly at claims@withfaye.com or call us toll-free at 1-833-240-7056 ......”

  • withfaye.com/terms-and-conditions checked September 26, 2026

    Backs: Age range, Headquarters, Legal entity

    “We require that Services users must be of legal age to enter into agreements (typically, at least eighteen (18) years of age or older).”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Faye

Faye

Cheap single trip cover bought and claimed in an app.

8.9/10Visit