Europ Assistance review
Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Europ Assistance is a French insurer aimed at seniors who want travel, motor, home, health, home emergency, breakdown and dental cover from the same provider, and it has traded since 1963. Claims run on phone only, so help is a phone call away.
Key facts
- Best for
- Seniors who want travel, home, health, breakdown and dental cover from a single insurer.
- Insurance types
- Travel, Auto, Home, Health, Home-emergency, Breakdown, Dental↗
- Provider type
- Insurer↗
- Claims channels
- Phone↗
- Legal entity
- Europ Assistance SAS↗
- Headquarters
- France↗
- Founded
- 1963↗
- Support channels
- Phone, Email↗
- Audience
- Seniors
- Official website
- europ-assistance.com
Facts checked September 26, 2026, 3 sources
Apps and profiles
- Elsewhere
- LinkedInXfacebook.com
Pros and cons
Pros
- Covers travel, auto and home, from holidays to a home emergency or a broken-down car.
- Support runs on phone and email, so help comes by phone or by email.
- Claims run on phone, which suits people who prefer to speak to someone.
- Insurer under ACPR in France and NAIC in the US, with a licence numbered 11231.
Cons
- Claims run on phone only, so there is no written route for making a claim.
- Support is limited to phone and email, with no chat or self-service option listed.
- The audience is seniors, so it is a specialist pick rather than a policy for every household.
Who it suits
- Seniors and older households who want travel, home, health and dental cover from the same provider.
- People who would rather call phone than fill in forms after a problem.
- Households running several small policies across travel, auto and home and looking to simplify.
Who should look elsewhere
- Anyone shopping for life cover: Linxea writes life policies.
- Buyers who want a lender alongside the policy: Oney Préstamos ES covers health, life and gadget.
- People focused on motor and travel abroad: Euroasia Insurance lists auto, home and travel.
Deposit protection
This is insurance, not banking. Europ Assistance is listed as an insurer under insurer, so premiums buy a policy rather than a cash balance and no deposit protection scheme applies to money placed with it. In the US it holds a NAIC licence, 11231, and in France its entity is supervised by ACPR.
How Europ Assistance compares
9.2 vs 8.6
9.2 vs 9.4
9.2 vs 9.3
9.2 vs 9.4
9.2 vs 8.7
9.2 vs 8.5
9.2 vs 9.4
9.2 vs 8.7
9.2 vs 9.0
9.2 vs 8.7A wider personal-finance counterparty: Oney Préstamos ES covers health, life and gadget, pairing health cover with life and gadget policies.
9.2 vs 9.4
9.2 vs 9.2
9.2 vs 9.4
9.2 vs 9.4
9.2 vs 9.4
9.2 vs 8.7Life-only writer: Linxea's cover is life, the pick if a lifelong policy matters more than travel and home help.
9.2 vs 9.0
9.2 vs 8.8
9.2 vs 8.9
9.2 vs 8.9
9.2 vs 9.0
9.2 vs 8.3
9.2 vs 9.5
9.2 vs 9.4
9.2 vs 9.4
9.2 vs 9.4
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.1
9.2 vs 9.1
9.2 vs 9.1
9.2 vs 9.1
9.2 vs 9.1
9.2 vs 9.1
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 8.9
9.2 vs 8.9
9.2 vs 8.9- 9.2 vs 8.6
9.2 vs 8.6
9.2 vs 8.5
9.2 vs 8.4
9.2 vs 8.3
9.2 vs 8.3
9.2 vs 8.2- 9.2 vs 8.0
Where Europ Assistance is available
- Available
- Everywhere except Belarus, Cuba, Iran, North Korea, Russia, Syria, Venezuela
- Licence in France
- ACPR (Autorite de Controle Prudentiel et de Resolution), checked September 26, 2026
- Licence in United States
- NAIC (11231), checked September 26, 2026
Frequently asked questions
Who does Europ Assistance write cover for?+
The audience is seniors, and the listed product range is travel, auto and home. That mix leans on home emergencies, breakdowns, travel and dental work rather than large motor policies, so it reads as an assistance-led insurer for older households.
How do I make a claim?+
Claims run on phone, so a claim starts with a call rather than a form. General support is wider, at phone and email, but the written channel is not offered for claims. Keep your policy details handy before you dial, since the listed claim channel is voice only.
What does it cost?+
Pricing follows the policy rather than the brand, so a quote for travel cover says little about dental or home emergency. Compare across the range in travel, auto and home on the same basis, and check what the monthly amount actually covers before you commit.
Is it regulated?+
On both sides of the Atlantic. The French entity is supervised by ACPR, and in the US it holds a NAIC licence, 11231. The business is an insurer by insurer, so premiums fund underwriting rather than a pooled savings account.
Where is the company based?+
The head office sits in France, FR, and the contracting entity is Europ Assistance SAS. It has been operating since 1963, so the name printed on your policy documents should match the legal entity named here.
Can I hold travel, home and health cover together?+
Yes, the listed range includes travel, auto and home, so travel, home, health, home emergency, breakdown and dental all sit with the same provider. Bundling means a single call to phone covers a trip problem and a home emergency alike.
How do I get help day to day?+
Support runs on phone and email, so you can call or write. Claims are the narrower of the pair, at phone. For seniors, or anyone less comfortable online, that voice route is the main way in.
What are the alternatives?+
For life-only cover, Linxea lists life. Oney Préstamos ES covers health, life and gadget, and EuroAsia Insurance lists auto, home and travel. None of them lists home emergency or breakdown, which sit inside travel, auto and home. Worth checking the alternative first if life cover matters more than emergency help.
Sources
- standalone-plugandsell.europ-assistance.com/media/us/B2C/... checked September 26, 2026
Backs: Claims channels, Support channels
“Customer Service: 1-888-732-0031”
- redion.com checked September 26, 2026
Backs: Audience, Founded, Insurance types
“Smart solutions to help seniors live longer, safer, and healthier at home, bringing peace of mind to the senior and their family and caregivers.”
- redion.com/legal-notice-and-privacy checked September 26, 2026
Backs: Provider type, Headquarters, Legal entity, Licences
“The editor of the website is Europ Assistance SAS, a French corporation (societe par actions simplifiee) registered with the Paris Commercial Register under the number 632 016 382”
Compiled from 4 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Premium from, Monthly payments.
Related by the facts
Europ Assistance
Seniors who want travel, home, health, breakdown and dental cover from a single insurer.