Updated September 28, 2026 · SumCue Editorial Team
AXA vs Confused.com
AXA
Confused.com
Higher score in this comparison
AXA vs Confused.com: the differences
| Compare | AXAReviewVisitVisit | Confused.comReviewSee alternativesSee alternatives |
|---|---|---|
| Premium from | £275 | £7.15Lower |
| Insurance types | Auto, Home, Renters, Landlord, Van, Health, Dental, Travel, Breakdown, Home emergency | Auto, Home, Renters, Life, Health, Travel, Pet, Motorcycle, Van, Breakdown, Landlord, Critical illness, Income protection, Gadget, Home emergency |
| Provider type | Insurer | Comparison site |
| Monthly payments | Not confirmed | Yes |
| Cover limit | Not confirmed | Up to £4,000 pet vet treatment cover |
| Claims channels | Phone, Online | Not confirmed |
| Age range | Not confirmed | 17-70+ |
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Key differences
- Confused.com scores higher overall: 9.1 vs 8.8.
- Confused.com is available in 3 more countries.
- Premium from is lower at Confused.com: £7.15 vs £275.
- Insurance types: only AXA offers Dental.
- Insurance types: only Confused.com offers Life, Pet, Motorcycle.
- Support channels: only AXA offers Phone.
- Support channels: only Confused.com offers Email, Chat, Community.
Our verdict on each
AXA
AXA is a single insurer covering car, home, health and travel lines in the UK, which suits households that want several policies in the same place. The listed starting premium of £275 puts it near the top of the price range, so the case rests on breadth of cover and phone support.
Confused.com
Confused.com suits UK households who want to weigh personal insurance quotes side by side rather than commit to one insurer. It is a comparison site, licensed by the Financial Conduct Authority, and car cover starts at £7.15 on the pet range. Value rests on the breadth of the market, not on the cheapest single quote.
Score breakdown
| Area | AXA | Confused.com |
|---|---|---|
| Cost | 8.1The listed starting premium is £275, while the site median is €8.31 and the car insurance ranking median is €8.50. | 9.1HigherPet cover starts at a premium of £7.15, against a ranked median of €9 and a general market median of €8.31. |
| Offer | 8.9 | 9.9Higher |
| Trust | 9.5Higher | 8.6 |
How they place
| Ranking | AXA | Confused.com |
|---|---|---|
| Insurance | 6 of 627 | 222 of 627 |
| Health insurance | 3 of 200 | 77 of 200 |
| Car insurance | 2 of 279 | 109 of 279 |
| Home insurance | 2 of 258 | 108 of 258 |
| Travel insurance | 3 of 278 | 117 of 278 |
Every fact side by side
| Fact | AXA | Confused.com |
|---|---|---|
| Audience | Not confirmed | Seniors |
| Pricing model | Not confirmed | Monthly |
| Legal entity | AXA SA | Inspop.com Limited |
| Headquarters | France | United Kingdom |
| Founded | Not confirmed | 2002 |
| Support channels | Help centre, Phone | Email, Chat, Help centre, Community |
Where each stands against the rest
| Fact | AXA | Confused.com | Median |
|---|---|---|---|
| Premium from | £275highest quarter | £7.15below the median | £7.73 |
Median across 36 listed providers.
Pros and cons
AXA
Pros
- A single insurer covers auto, home and renters.
- Support runs on help centre and phone and claims on phone and online, so phone and online both work.
- The legal entity is AXA SA, headquartered in France, so the counterparty on the policy is clear.
Cons
- The cheapest listed premium is £275, well above the site figure of €8.31.
- Support runs on help centre and phone only, with no listed email or live chat route.
- On price AXA ranks 244 of 251, so cheaper cover is easy to find.
Confused.com
Pros
- Premiums start at £7.15 for pet cover, and car quotes run on a monthly payment model
- Compares auto, home and renters, from auto and home through to pet, life, health and travel
- Licensed by the Financial Conduct Authority under licence 916665
Cons
- A comparison site, so the price you see depends on the insurer it selects rather than a single set rate
- Support runs on email, chat and help centre only, with no phone line listed
Who each suits
AXA
Who it suits
- Households with a car, a home and health cover to place, who would rather deal with a single insurer than separate providers.
- People who prefer to talk to a person: claims run on phone and online and support on help centre and phone.
- Shoppers who are not chasing the cheapest figure, since £275 is high in this comparison.
Who should look elsewhere
- Price first: bunq lists a starting figure of €0.
- A euro-priced option: Linxea begins at €25.
- Anyone who wants help by email or live chat, because support runs on help centre and phone.
Confused.com
Who it suits
- UK households insuring a car, and drivers covered by the 17-70+ range
- Pet owners looking at cover of Up to £4,000 pet vet treatment cover
- People who want several insurance types checked in one place rather than one at a time
Who should look elsewhere
- Anyone who wants a single insurer's policy terms fixed up front
- bunq and bunq Spain, which run everyday current accounts rather than personal insurance quotes
- Linxea, whose saving life cover serves a different purpose
Current offers
AXA
Current offer
First period offer
AXA MultiCar discount: Save up to 15%
when insuring another car registered at your home address
Source, checked September 26, 2026
Confused.com
Current offer
Bonus
Get £20 to spend with 100+ brands plus year-round hot drinks: £20 eGift card
Single annual policy. Qualifying products. App only. Maximum claim limit. One regular hot drink per month for a year, only available via the Confused.com app. T&Cs apply.
Source, checked September 26, 2026
Bonus
Get a total of £47 in rewards when you buy car insurance: £47 (£20 to spend plus 12 Greggs hot drinks)
Single annual policy. App required to claim reward. 12 free Greggs regular hot drinks, based on average £2.25 per drink.
Source, checked September 26, 2026
Bonus
Beat your renewal guarantee: Difference in price plus £20
Buy a like-for-like car, home or van insurance policy through Confused.com and we are not cheaper than your renewal price
Source, checked September 26, 2026
Country by country
| Country | AXA | Confused.com |
|---|---|---|
| Guernsey | No | Yes |
| Isle of Man | No | Yes |
| Jersey | No | Yes |
| United Kingdom | Yes | Yes |
Questions about each
AXA
What is the cheapest premium at AXA?+
The cheapest listed premium is £275 in the UK. Your own price moves with the cover you pick, what you are insuring and the excess you accept, so read this as the entry point rather than a quote for a particular policy.
Is AXA an insurer or a broker?+
AXA is an insurer, not a broker, so the cover comes from the company itself rather than a panel chosen for you. The legal entity named in the company's information is AXA SA.
Confused.com
What does Confused.com actually do?+
It is a comparison site, so you answer questions once and see quotes from insurers rather than buying a policy direct. The legal entity is Inspop.com Limited. Cover types on the table include auto, home and renters.
How much is the cheapest cover?+
Pet cover starts at a premium of £7.15. Against the wider pet market, where the median starting premium is €9, the floor sits low. Your own quote depends on your details.
Other options to compare
Other matchups
AXA
Confused.com