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MoonPay review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

MoonPay is a custodial crypto exchange and mobile wallet with a taker fee of 0%, which suits people buying small amounts of crypto from a phone. Readers who want to hold their own keys or trade across many assets should look at a self-custody wallet or a wider exchange.

Key facts

Best for
Buying crypto in a phone app at a taker fee of 0% with support by phone and chat.
Taker fee
0%↗
Regulators
Financial Conduct Authority, Financial Crimes Enforcement Network, NMLS (FinCEN money service business registrant, MoonPay USA LLC), Financial Transactions and Reports Analysis Centre of Canada, Australian Transaction Reports and Analysis Centre, Dutch Authority for the Financial Markets, Jersey Financial Services Commission, Netherlands Authority for the Financial Markets (AFM)↗
Fiat deposit methods
Card, Bank, SEPA, Apple-pay↗
Exchange type
Cex↗
Legal entity
MoonPay Europe B.V.↗
Headquarters
Netherlands↗
Founded
2019↗
Support channels
Chat, Email, Phone, Help-centre↗
Features
Custodial
Official website
moonpay.com

Crypto wallets

Wallet type
Mobile↗
Custody
Custodial↗

Facts checked September 26, 2026, 6 sources

Apps and profiles

Get the app
App StoreGoogle Play
Elsewhere
WikidataTrustpilotLinkedInXapps.apple.com

Pros and cons

Pros

  • A taker fee of 0% sits below 1% at eToro and 2.25% at Vivid Plus.
  • Support runs through chat, email and phone, so help is available by phone as well as in writing.
  • Fiat deposits run through card, bank and sepa, giving you card, bank transfer or SEPA as listed ways in.
  • Registrations span the Financial Conduct Authority, FinCEN, NMLS, the Financial Transactions and Reports Analysis Centre of Canada, AUSTRAC, the Dutch and Netherlands authorities for the financial markets and the Jersey Financial Services Commission.
  • A mobile wallet type of mobile keeps buying and holding in one place.

Cons

  • Custody of custodial means MoonPay holds the keys, so the balance sits with the provider rather than in a wallet only you control.
  • A single exchange type of cex concentrates trading in one venue, where a taker fee of 0% applies on every trade.
  • The listed charge is a taker fee of 0% on trades, where Vivid Plus pays 2.25% for crypto you simply hold, so the two charge opposite sides of the same holding period.
MoonPay

Ready to try MoonPay?

Scored 9.6 / 10 by SumCue.

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Who it suits

  • People in the UK and Europe who want to buy crypto from a phone with a taker fee of 0%
  • Buyers who want to fund by card, bank transfer or SEPA
  • First-time buyers who want help by phone, chat, email or a help centre

Who should look elsewhere

  • Anyone who wants to hold crypto in self-custody, since custody here is custodial
  • Traders who want multi-asset dealing, as MoonPay is a cex only
  • Savings-minded holders after an earn rate like 2.25% at Vivid Plus

Regulation and registers

MoonPay lists registrations in every major market it serves. In the UK it is registered with the Financial Conduct Authority under FRN 944746. In the United States it appears with the Financial Crimes Enforcement Network under 31000301673327, and MoonPay USA LLC is an NMLS registrant under 2071245. In Canada it is registered with the Financial Transactions and Reports Analysis Centre of Canada under M24701825. In Australia it is listed with the Australian Transaction Reports and Analysis Centre under DCE100858195-001. In Europe and the Channel Islands the Dutch Authority for the Financial Markets appears under 41000002, the Netherlands Authority for the Financial Markets under MiCA CASP 254900KXWAZ3B1340G26, and the Jersey Financial Services Commission under SCH-14176. Several registers mean several sets of rules to check against, and each identifier lets you look up the exact entry before you deposit.

Safety of your money

The regulators listed for MoonPay are the Financial Conduct Authority, the Financial Crimes Enforcement Network, the NMLS registration for MoonPay USA LLC, the Financial Transactions and Reports Analysis Centre of Canada, the Australian Transaction Reports and Analysis Centre, the Dutch Authority for the Financial Markets, the Jersey Financial Services Commission and the Netherlands Authority for the Financial Markets. The UK entry sits with the Financial Conduct Authority under FRN 944746, and the Dutch entry with the Dutch Authority for the Financial Markets under 41000002. These are business registrations rather than a savings guarantee, and the custodial model means the provider holds the keys rather than you. Read the terms for your country to see what your coins are covered by before you fund an account.

Who runs it

The legal entity is MoonPay Europe B.V., registered in the Netherlands. It was founded in 2019 and operates as a cex, so it holds assets for customers rather than routing trades on-chain. Support runs on chat, email and phone. For a problem with a deposit, a locked account or a missing coin, chat and phone are the quickest routes, while the help centre covers routine questions in writing. The company is registered with the Financial Conduct Authority in the UK under FRN 944746, with the Financial Crimes Enforcement Network under 31000301673327, and with the NMLS as MoonPay USA LLC under 2071245. It also appears with the Financial Transactions and Reports Analysis Centre of Canada under M24701825 and the Australian Transaction Reports and Analysis Centre under DCE100858195-001. The Dutch Authority for the Financial Markets and the Netherlands Authority for the Financial Markets are both listed under 41000002 and MiCA CASP 254900KXWAZ3B1340G26, alongside the Jersey Financial Services Commission under SCH-14176.

How MoonPay compares

Where MoonPay is available

Available
Australia, Brazil, Canada, Jersey, Netherlands, United Kingdom, United States
Licence in United Kingdom
Financial Conduct Authority (FRN 944746), checked September 26, 2026
Licence in United States
Financial Crimes Enforcement Network (31000301673327), checked September 26, 2026
Licence in United States
NMLS (FinCEN money service business registrant, MoonPay USA LLC) (2071245), checked September 26, 2026
Licence in Canada
Financial Transactions and Reports Analysis Centre of Canada (M24701825), checked September 26, 2026
Licence in Australia
Australian Transaction Reports and Analysis Centre (DCE100858195-001), checked September 26, 2026
Licence in Netherlands
Dutch Authority for the Financial Markets (41000002), checked September 26, 2026
Licence in Jersey
Jersey Financial Services Commission (SCH-14176), checked September 26, 2026
Licence in Netherlands
Netherlands Authority for the Financial Markets (AFM) (MiCA CASP 254900KXWAZ3B1340G26), checked September 26, 2026, also valid in Netherlands, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does MoonPay charge to trade?+

Trading in the app carries a taker fee of 0%. That is the figure shown for the trade function, and it applies to each trade you place in the app. It is lower than the 1% charged by eToro.

Who holds my crypto?+

Custody is custodial, so MoonPay holds the keys on your behalf. You are buying and holding through the provider rather than controlling a wallet yourself. Anyone who wants to hold their own keys needs a self-custody wallet instead.

Which regulators is MoonPay registered with?+

Registrations are listed with the Financial Conduct Authority, the Financial Crimes Enforcement Network, the NMLS for MoonPay USA LLC, the Financial Transactions and Reports Analysis Centre of Canada, the Australian Transaction Reports and Analysis Centre, the Dutch and Netherlands authorities for the financial markets and the Jersey Financial Services Commission. The UK entry is FRN 944746.

How can I fund my account?+

Fiat deposits run through card, bank and sepa, and that list is the set of ways in. You pick the route that matches the country you bank in, then the money is ready to convert once it lands. Funding is in cash rather than crypto.

Is MoonPay an exchange or a wallet?+

It is both, in a sense. The exchange type is cex, and the wallet type is mobile, so buying and holding happen inside one phone app. Funds are held by the provider, not by you.

When was MoonPay founded and where is it based?+

The company was founded in 2019 and the legal entity is MoonPay Europe B.V., based in the Netherlands. The Dutch and Netherlands entries on the regulator list give you a place to check its standing in Europe.

How do I get help if something goes wrong?+

Support runs on chat, email and phone, which includes phone and chat for urgent problems such as a failed deposit. Email and the help centre suit routine questions. Having phone support matters most when money is stuck during a transfer.

Can I use MoonPay in the UK?+

Yes, the UK regulator listed is the Financial Conduct Authority, and its entry is FRN 944746. Customers in the UK can register and buy through the app, with deposits by card, bank and sepa. Rules differ by country, so check the terms that apply where you live.

Sources

  • esma.europa.eu/sites/default/files/2024-12/CASPS.csv checked September 26, 2026

    Backs: Headquarters, Legal entity, Licences

    “ae_homeMemberState=NL”

  • moonpay.com checked September 26, 2026

    Backs: Custody, Wallet type

    “Sell crypto instantly at the best available rate directly to your bank, card or MoonPay Balance”

  • support.moonpay.com/en/articles/380823-moonpay-s-supporte... checked September 26, 2026

    Backs: Fiat deposit methods

    “On-Ramp: Credit/debit card (including MasterCard, Visa, and Maestro) All regions; Apple Pay All regions; SEPA and SEPA Instant Only available in EU countries that support SEPA; PIX (BRL-denominated...”

  • support.moonpay.com/en/articles/384622-how-to-use-trade-i... checked September 26, 2026

    Backs: Taker fee

    “Does MoonPay charge fees? MoonPay does not charge processing fees, but blockchain network fees always apply. (MoonPay Trade)”

  • moonpay.com checked September 26, 2026

    Backs: Founded

    “Trusted by millions of customers Since 2019”

  • moonpay.com/legal/licenses checked September 26, 2026

    Backs: Exchange type, Features, Regulators, Support channels

    “MoonPay Entity: MoonPay Europe B.V. Jurisdiction: EEA Regulator: Dutch Authority for the Financial Markets Registration Number: 41000002”

Compiled from 6 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Coins listed.

MoonPay

MoonPay

Buying crypto in a phone app at a taker fee of 0% with support by phone and chat.

9.6/10See alternatives