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Moola review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Moola suits New Zealand borrowers with a good credit history and verifiable income who want a broker to place a fixed-rate loan rather than deal with a lender directly. Fees sit at the top of the range: an arrangement fee on successful funding plus a lender establishment fee.

Key facts

Best for
New Zealand adults with good credit and steady income needing a fixed-rate personal or car loan.
APR
8.99% to 29.95%↗
Loan amount
NZ$1,000 to NZ$250,000↗
Term
6 to 84 months↗
Arrangement fee
Up to NZD 1,500 (GST inclusive) broker and introducer fee on successful funding; lender establishment fee NZD 195-450↗
Credit check
Soft prequal↗
Funding time
Same-day funding possible when approved before 3pm on a business day↗
Representative example
Personal loan of $5,000 over 12 months at 12.95% p.a., fees $735, total repayment $6,145.20 in 12 payments of $512.10; APR range 8.99% to 29.95% p.a.↗
Rate type
Fixed↗
Lender type
Broker↗
Eligibility
18 or over and a NZ citizen, resident or eligible visa holder with 13+ months visa remaining, regular verifiable income, good credit history; no benefit or WINZ support, no financial hardship, no payday loans↗
Loan types
Personal, Car, Debt-consolidation, Secured↗
Credit needed
Good↗
Use cases
Home-improvement↗
Legal entity
The Lending Room Limited, trading as Moola (Moola Financial Services Ltd)↗
Headquarters
New Zealand↗
Support channels
Phone, Email↗
Pricing model
Fixed rate
Features
Same-day funding
Official website
moola.co.nz

Brokers

Regulators
Financial Service Providers Register (FSPR)↗

Facts checked September 26, 2026, 5 sources

Apps and profiles

Get the app
App Store
Elsewhere
Trustpilotshare.google

Pros and cons

Pros

  • Soft prequalification means checking rates does not need a full credit check
  • Loans of NZD 1,000 to NZD 250,000 over terms of 6 to 84 through a single application
  • Personal, car, debt consolidation and secured borrowing on one platform
  • Same-day funding is listed among its features (same day funding)

Cons

  • A direct lender is not among its lender types, since broker covers a broker, so pricing depends on which lender is matched
  • A broker and introducer fee on successful funding plus a lender establishment fee, adding to the cost of a small loan
  • Support runs on phone and email only
Moola

Ready to try Moola?

Scored 8.8 / 10 by SumCue.

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Who it suits

  • Adults in New Zealand with a good credit history and regular verifiable income
  • Borrowers consolidating several debts into one fixed-rate repayment
  • Anyone planning home improvement work and wanting a fixed rate

Who should look elsewhere

  • Benefit or WINZ recipients, who are not eligible
  • People in financial hardship or using payday lenders, who are not eligible
  • Borrowers outside NZ, since eligibility is limited to citizens, residents and eligible visa holders there

How Moola compares

Where Moola is available

Available
New Zealand
Licence in New Zealand
Financial Markets Authority (Class 2 Financial Advice Provider licence, FSPR) (486566), checked September 26, 2026
Licence in New Zealand
Financial Service Providers Register - FSP number FSP486566 (FSP486566), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does Moola cost?+

Interest runs at 8.99% to 29.95% for personal, car, consolidation and secured borrowing. On top of that, a broker and introducer fee is charged on successful funding and the lender charges an establishment fee, so the total cost sits well above the headline rate.

What are the fees on a Moola loan?+

Fees fall into two parts: a broker and introducer fee charged once on successful funding, and a lender establishment fee added on top. Ask for both in writing before you accept, since a small loan carries the same structure as a large one.

Is Moola a lender?+

Moola works as a broker, so an application goes to a matched lender and the rate offered comes from that lender. Behind the service sits a company in New Zealand, The Lending Room Limited, with Moola Financial Services Ltd also named in the disclosure.

Is Moola regulated?+

Yes. Moola is listed on the Financial Service Providers Register under FSP486566, and holds a Financial Markets Authority financial advice provider licence, number 486566, in New Zealand.

What credit do I need to borrow through Moola?+

Applicants need a good credit history, regular verifiable income, and to be a New Zealand citizen, resident or eligible visa holder who is an adult. Rate checks use soft prequalification, so a full application credit check only follows.

How fast can I get money from Moola?+

Same-day funding is listed among its features (same day funding), so money can move the day an application clears. Approval and payout sit with the matched lender, so timing depends on completing the lender's checks inside the same business day.

Who can use Moola?+

The service is for adults in New Zealand with regular verifiable income, including citizens, residents and eligible visa holders with a minimum time left on the visa. Home improvement is a listed use, alongside car loans and debt consolidation.

What support does Moola offer?+

Support is available on phone and email, so questions can be raised by phone or email once you have applied. There is no live chat or community forum listed for the service.

Sources

  • moola.co.nz checked September 26, 2026

    Backs: Credit check, Features, Lender type, Loan types

    “We run a soft credit check during assessment. This does not affect your score. Once matched, some lenders may run their own.”

  • moola.co.nz/about checked September 26, 2026

    Backs: Regulators

  • moola.co.nz/contact checked September 26, 2026

    Backs: Support channels

    “Phone 09 928 6800. Email info@moola.co.nz”

  • moola.co.nz/disclosure-statement checked September 26, 2026

    Backs: Headquarters, Legal entity, Arrangement fee, Licences

    “Registered office and business address: Level 8, 57 Fort Street, Auckland CBD, Auckland 1010”

  • moola.co.nz/personal-loans-nz checked September 26, 2026

    Backs: Loan amount, APR, Credit needed, Eligibility, Funding time, Pricing model, Rate type, Representative example, Term, Use cases

    “Loans from $1,000 to $250,000 across terms of 6 to 84 months”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Moola

Moola

New Zealand adults with good credit and steady income needing a fixed-rate personal or car loan.

8.8/10See alternatives