Fido review
Updated October 12, 2026 · SumCue Editorial Team
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Our verdict
Fido sells mobile phones alongside cellular plans and home internet built around Canada wide 5G. It is designed for households that want handsets, hotspot access, international texting and roaming travel passes from one provider with device trade in for a next phone.
Key facts
- Best for
- Households wanting phones and mobile coverage together
- Legal entity
- Fido Solutions Inc.↗
- Headquarters
- Canada↗
- Founded
- 1996↗
- Support channels
- Phone, Chat, Help-centre↗
- Official website
- fido.ca
Facts checked September 26, 2026, 2 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- Canada wide 5G cellular plans paired with phones and home internet
- Hotspot access and international texting included with select plans
- Roaming travel passes across many destinations without SIM changes
- Trade in programme for eligible phones toward a next device
Cons
- Focus remains on Canada wide coverage rather than wider home markets
- Roaming beyond included destinations needs a separate travel pass
- Home internet pairing centres on combining mobile with household connection
Who it suits
- Travellers wanting roaming passes without SIM changes
Who should look elsewhere
- People needing home service outside Canadian coverage
How Fido compares
Where Fido is available
- Available
- Canada
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does Fido sell?+
Fido covers mobile phones alongside cellular plans and home internet with Canada wide 5G connectivity. It also provides roaming travel passes and a trade in programme for eligible phones.
How do Fido plans and internet work together?+
Fido offers cellular plans with hotspot access and international texting. Home internet is positioned alongside mobile, creating a combined household and handset arrangement.
Does Fido accept phone trade ins?+
Fido operates a trade in programme for eligible phones toward a next device. The programme sits beside phone sales and is intended to support upgrades within its mobile range.
Which company operates Fido?+
Fido is operated by Fido Solutions Inc.. (Source, checked September 26, 2026)
Where is Fido based?+
Fido is based in Canada. (Source, checked September 26, 2026)
When was Fido founded?+
Fido was founded in 1996. (Source, checked September 26, 2026)
How can I contact Fido support?+
Fido offers support through Phone, Chat, Help-centre. (Source, checked September 26, 2026)
Sources
- en.wikipedia.org/wiki/Fido_Solutions checked September 26, 2026
Backs: Founded, Legal entity
“Founded October 25, 1996”
- fido.ca/consumer/contact-us checked September 26, 2026
Backs: Headquarters, Support channels
“Write to Fido customer service, 70 Assomption Blvd, Moncton, New Brunswick E1C 1A1”
Compiled from 2 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: APR, Loan amount, Term, Arrangement fee, Credit check, Funding time, Representative example.