Xoom review
Updated October 12, 2026 · SumCue Editorial Team
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Our verdict
For households sending money abroad, Xoom offers international personal transfers with mobile management and multilingual support for everyday senders. Xoom is an online transfer service that suits people supporting friends and family who value flexible receiving choices and transaction safeguards.
Key facts
- Best for
- People sending money to family abroad
- Legal entity
- Xoom Corporation↗
- Headquarters
- United States↗
- Founded
- 2001↗
- Support channels
- Help-centre↗
- Official website
- xoom.com
Facts checked September 26, 2026, 2 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- Provides mobile app for sending money and tracking transactions easily.
- Includes data encryption with continuous fraud monitoring for transactions.
- Provides worldwide support teams offering help in several languages.
- Supports cash pickup and delivery alongside digital receiving routes.
Cons
- The service focuses on personal transfers to friends and family only.
- Access centres on online transfers and the phone app.
- Cash pickup depends on local agent availability in each area.
Ready to try Xoom?
Who it suits
- Families supporting relatives in other countries
- Senders wanting mobile wallet and cash options
- People who prefer app based transfer management
Who should look elsewhere
- Businesses seeking complex commercial payments
- People wanting in person branch service
Safety and regulation
Xoom protects transfers with data encryption that helps keep full financial information secure through every step. Continuous fraud monitoring watches activity around the clock to identify suspicious behaviour. Clear transfer details appear before confirmation so senders know what recipients will receive. Dedicated support teams work from centres around the world and assist in several languages. The emphasis stays on safeguarded processing, careful oversight of transactions and accessible help for people sending funds to friends and family.
How Xoom compares
Where Xoom is available
- Available
- Australia, Canada, United Kingdom, United States
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does Xoom do?+
Xoom provides online international transfers for people supporting friends and family abroad. It covers several receiving routes including digital and cash options in supported corridors. The mobile app allows senders to initiate transfers and follow progress from initiation to receipt.
Where can money be received?+
Receipt options vary by corridor and include digital receiving routes and cash collection points. Some corridors also support delivery of cash to recipients. Availability depends on local networks, so senders should review options for the destination before initiating a transfer.
Who runs Xoom?+
Xoom has operated since 2001 and supports millions of customers sending funds internationally. It maintains service centres across the globe with assistance in multiple languages. The focus remains on personal transfers to friends and family rather than commercial payments.
Which company operates Xoom?+
Xoom is operated by Xoom Corporation. (Source, checked September 26, 2026)
Where is Xoom based?+
Xoom is based in United States. (Source, checked September 26, 2026)
When was Xoom founded?+
Xoom was founded in 2001. (Source, checked September 26, 2026)
How can I contact Xoom support?+
Xoom offers support through Help-centre. (Source, checked September 26, 2026)
Sources
- en.wikipedia.org/wiki/Xoom_(money_transfer_service) checked September 26, 2026
Backs: Headquarters, Legal entity
“Headquarters San Francisco, California, U.S.”
- xoom.com checked September 26, 2026
Backs: Founded, Support channels
“Since 2001, millions of customers have trusted Xoom to send money around the world”
Compiled from 2 source pages, checked October 14, 2026. We did not open an account.
Not confirmed yet: Headline rate, Rate type, Term, Minimum deposit, Deposit protection.
Xoom
People sending money to family abroad