Whitebox review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Whitebox suits savers who want a managed ETF portfolio they can reach at any time, with no monthly fee under no monthly fee and no notice period to serve.

Key facts

Best for
German savers who want a managed ETF portfolio with no notice period and no monthly fee.
Management fee
0.35% to 0.95%↗
Regulators
Bundesanstalt fuer Finanzdienstleistungsaufsicht (BaFin)↗
Investor protection
EU ICS up to EUR 20,000↗
Portfolio types
ETF, ESG, Cash↗
Legal entity
Whitebox GmbH↗
Headquarters
Germany↗
Founded
2016↗
Support channels
Email, Phone, Help-centre↗
Official website
whitebox.eu

Brokers

Minimum deposit
€25↗
Account fee
€0.35 to €0.95↗
Markets
ETFs↗
Pricing model
No monthly fee

Savings

Deposit protection
EU DGS up to EUR 100,000↗
Access terms
No minimum investment period and no notice period; deposits and withdrawals possible at any time↗
Account kind
Easy access↗

Facts checked September 26, 2026, 6 sources

Apps and profiles

Get the app
App Store

Pros and cons

Pros

  • A €25 starting point, close to the €60.06 median in the ranking.
  • A no monthly fee model, so the only recurring charge is the management fee of 0.35% to 0.95%.
  • Supervised by Bundesanstalt fuer Finanzdienstleistungsaufsicht (BaFin) with phone, email and a help centre, email, phone and help centre.

Cons

  • A management fee of 0.35% to 0.95% sits above the 0.35% median for robo-advisors in the ranking.
  • Investor protection is EU ICS up to EUR 20,000, well below the EU DGS up to EUR 100,000 available on cash deposits.
  • Support runs on email, phone and help centre, with no live chat listed, while 35.2% of the robo-advisors in the set do offer one.
Whitebox

Ready to try Whitebox?

Scored 8.9 / 10 by SumCue.

Who it suits

  • Savers who need their money reachable without warning, since deposits and withdrawals are possible at any time
  • New investors who can start from €25 and add money later
  • German savers, with Bundesanstalt fuer Finanzdienstleistungsaufsicht (BaFin) supervision and a company based in Germany

Who should look elsewhere

  • Savers who would rather pay nothing for management, since eToro's is free at 0%
  • Anyone wanting a different protection regime, as Axos Invest lists SIPC
  • Savers who prefer a personal dashboard to a robo, since Empower Personal Dashboard keeps its management fee free at 0%

Deposit protection

Whitebox is supervised by Bundesanstalt fuer Finanzdienstleistungsaufsicht (BaFin), the German financial regulator. Customer holdings sit under the EU investor protection scheme, EU ICS up to EUR 20,000. Savings here go into ETFs rather than a bank account, so that limit is the number to read closely: it is the route to a claim if the firm fails, and it is smaller than a deposit guarantee.

The company behind it

Whitebox GmbH is based in Germany and has been operating since 2016. Support runs on email, phone and help centre, which means phone, email and a help centre rather than a chat window in an app. For savers who like a named contact and an answer in writing, that setup is the practical part of choosing a robo-advisor.

How Whitebox compares

Where Whitebox is available

Available
Germany
Licence in Germany
Bundesanstalt fuer Finanzdienstleistungsaufsicht (BaFin), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does Whitebox cost?+

Whitebox charges a management fee of 0.35% to 0.95%, with the same range listed as its account fee, €0.35 to €0.95. The cost is taken as a share of the portfolio rather than billed as a separate subscription, and the no monthly fee model means no monthly charge is added on top.

How much do I need to put in?+

The minimum deposit is €25, in line with the €60.06 median minimum investment across robo-advisors in the ranking. Deposits are possible at any time, so that opening amount does not have to be your only contribution.

Who supervises Whitebox?+

Whitebox GmbH is supervised by Bundesanstalt fuer Finanzdienstleistungsaufsicht (BaFin), the German financial regulator, and the firm is based in Germany. Supervision and headquarters sit in the same country, so a saver can check the German rulebook that applies and the EU schemes that sit behind it.

What happens if Whitebox fails?+

Investor protection is EU ICS up to EUR 20,000 through the EU scheme, which covers a claim against the firm rather than the market value of the portfolio. Deposit protection of EU DGS up to EUR 100,000 applies to the cash side. With ETF portfolios, the lower figure is the one that matters.

What is inside the portfolios?+

The market is ETFs, etfs, with portfolio types covering etf, esg and cash. That is a narrow brief: the basket is picked and rebalanced for you rather than assembled from individual shares you choose yourself. ESG and cash options sit alongside the core mix.

How do I reach support?+

Support runs on email, phone and help centre, so phone and email reach a person and a help centre answers in writing. No live chat is listed, which is worth knowing first, since 35.2% of the robo-advisors in the set do offer one.

Do retail investors usually make money?+

A median of 70.15% of retail accounts that trade lose money, with the range running from 40.3% to 88%. Those figures describe trading accounts in the UK and Europe, so read them as a warning about markets rather than a forecast for a managed ETF portfolio.

Sources

  • robo-advisorfinder.com/list/whitebox checked September 26, 2026

    Backs: Account fee, Markets, Minimum deposit

    “Fees: Between 0.35% and 0.95% per year”

  • whitebox.eu checked September 26, 2026

    Backs: Support channels

    “Telefon: +49 761 76992299 E-Mail: service@whitebox.eu”

  • whitebox.eu/affiliates checked September 26, 2026

    Backs: Founded

  • whitebox.eu/faq/hoehe-gebuehren checked September 26, 2026

    Backs: Management fee

  • whitebox.eu/global checked September 26, 2026

    Backs: Pricing model

    “Our flat fee includes all costs for account and securities account custody, trading and asset management.”

  • whitebox.eu/impressum checked September 26, 2026

    Backs: Deposit protection, Headquarters, Investor protection, Legal entity, Regulators, Licences

    “Ingeborg-Krummer-Schroth-Str. 30 D-79106 Freiburg i. Br.”

  • whitebox.eu/strategien checked September 26, 2026

    Backs: Access terms, Account kind, Portfolio types

    “There is no minimum investment period and no notice period. You can deposit and withdraw at any time.”

Compiled from 7 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Minimum investment.

Whitebox

Whitebox

German savers who want a managed ETF portfolio with no notice period and no monthly fee.

8.9/10See alternatives