Bitbank review
Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Bitbank suits people in Japan who want a plain, low cost crypto exchange rather than a long market. Maker fees of -0.02% to 0% can pay you back, and deposits come in by bank transfer only, so readers who fund by card elsewhere will find little here.
Key facts
- Best for
- Japan based crypto buyers who want low fees on a small, curated coin list.
- Taker fee
- 0.1% to 0.12%↗
- Coins listed
- 44↗
- Regulators
- Kanto Local Finance Bureau (registered crypto asset exchange service provider), Tokyo Metropolitan Governor (registered money lender)↗
- Fiat deposit methods
- Bank↗
- Maker fee
- -0.02% to 0%↗
- Withdrawal fee
- JPY withdrawal 550 JPY (770 JPY when the amount is 30,000 JPY or more); crypto withdrawals charged per asset (e.g. 0.0006 BTC, 0.005 ETH)↗
- Derivatives
- Yes↗
- Exchange type
- Cex↗
- Legal entity
- Bitbank, Inc.↗
- Headquarters
- Japan↗
- Founded
- 2016↗
- Support channels
- Help-centre, Community↗
- Features
- Custodial, Staking
- Official website
- bitbank.cc
Facts checked September 26, 2026, 6 sources
Apps and profiles
- Get the app
- Google Play
- Elsewhere
- LinkedInXinstagram.com
Pros and cons
Pros
- Maker fees of -0.02% to 0% reward you for adding liquidity to the order book.
- Taker fees of 0.1% to 0.12% are below the site median of 0.25%.
- Regulated in Japan as a registered crypto asset exchange service provider and a registered money lender.
- Custodial accounts and staking are both available, alongside derivatives.
Cons
- The coin list is short at 44 coins, far below the 71.5 site median.
- Support runs on help centre and community only, with no phone line or live chat.
- Fiat deposits use bank only, so you cannot fund by card or transfer service.
Who it suits
- Buyers living in Japan who hold yen and want a simple spot account.
- Traders who place maker orders and value -0.02% to 0% over coin variety.
- Holders who want staking inside the same custodial platform.
Who should look elsewhere
- Long lists of altcoins, since 44 coins is a narrow book.
- People outside Japan who need card funding rather than bank.
- Anyone who wants phone support, because help centre and community covers only the help centre and community.
Fees and currency costs
Trading fees are the main cost. Taker fees run 0.1% to 0.12%, while maker fees are -0.02% to 0%, so adding liquidity rather than taking it can pay you back. Compare that with the 0.25% site median. Withdrawals are charged too: yen withdrawals are a flat fee, higher once the amount reaches a set threshold, and crypto withdrawals are charged per asset, so sending coins off the platform is not free.
Who runs it
Bitbank is operated by Bitbank, Inc., based in Japan and founded in 2016. Two Japanese registrations sit behind it: crypto asset exchange service provider with the Kanto Local Finance Bureau, licence No. 00004, and money lender with the Tokyo Metropolitan Governor, licence Tokyo Governor (2) No. 31821. Support runs on help centre and community.
How Bitbank compares
9.3 vs 9.5
9.3 vs 9.3
9.3 vs 9.4
9.3 vs 9.4
9.3 vs 8.5
9.3 vs 9.4
9.3 vs 8.7
9.3 vs 9.2eToro's taker fee of 1% comes with a social trading angle, which fits people who prefer copy positions over a plain order book.
9.3 vs 9.4
9.3 vs 8.7
9.3 vs 9.3
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 9.2
9.3 vs 9.0
9.3 vs 8.6
9.3 vs 8.3
9.3 vs 9.4
9.3 vs 9.4
9.3 vs 9.3
9.3 vs 9.3
9.3 vs 9.3
9.3 vs 9.3
9.3 vs 9.3
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.2
9.3 vs 9.1
9.3 vs 9.1
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 9.0
9.3 vs 8.9
9.3 vs 8.5
9.3 vs 8.4- 9.3 vs 8.0
Where Bitbank is available
- Available
- Japan
- Licence in Japan
- Kanto Local Finance Bureau (registered crypto asset exchange service provider) (No. 00004), checked September 26, 2026
- Licence in Japan
- Tokyo Metropolitan Governor (registered money lender) (Tokyo Governor (2) No. 31821), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does it cost to trade on Bitbank?+
Taker fees run 0.1% to 0.12% and maker fees are -0.02% to 0%, so orders that add liquidity can earn a rebate. The site median taker fee is 0.25%, so ordinary buying here sits below the typical cost on the comparison.
Are there withdrawal fees?+
Yes. Yen withdrawals carry a flat charge, and the fee is higher once the amount reaches a set threshold. Crypto withdrawals are charged per asset, so sending Bitcoin or Ethereum to another wallet costs extra on top of the 0.1% to 0.12% charged when trading.
Is Bitbank regulated?+
It holds two Japanese registrations: No. 00004 as a crypto asset exchange service provider with the Kanto Local Finance Bureau, and Tokyo Governor (2) No. 31821 as a money lender with the Tokyo Metropolitan Governor.
How do I deposit money?+
Deposits run through bank, so you fund the account from a bank account rather than by card. That suits readers who already pay by transfer, and it means the account is built around Japanese banking habits.
How many coins can I buy?+
The list holds 44 coins, which is well under the 71.5 site median and near the lower end of the 25 range. Treat it as a focused major coin book rather than a long altcoin list.
Can I earn staking rewards?+
Yes, staking is offered alongside custodial accounts. Because custody is custodial, Bitbank holds the assets, which keeps things simple but means the keys are not in your hands.
What support can I get?+
Support runs on help centre and community. The help centre covers most account questions, and the community space handles quick exchanges, so anything urgent has to go through written replies rather than a live conversation. Deposits, withdrawals and account limits are the subjects the help centre is built around.
Does Bitbank offer derivatives?+
Derivatives are yes on top of spot trading, and the platform covers custodial and staking, so more trading options sit inside one account. Holding coins for staking rewards is possible without moving them to another venue, though the assets stay with the exchange.
Sources
- coingecko.com/en/exchanges/bitbank checked September 26, 2026
Backs: Coins listed, Founded
“id=bitbank; coins=44; pairs=44”
- bitbank.cc checked September 26, 2026
Backs: Derivatives, Exchange type, Features, Legal entity
“Margin trading: leverage trading is possible on the spot order book”
- bitbank.cc/guide/deposit checked September 26, 2026
Backs: Fiat deposit methods
“Japan yen deposits are made by transfer to the company-designated bank account”
- bitbank.cc/guide/fee checked September 26, 2026
Backs: Maker fee, Taker fee, Withdrawal fee
“Spot trading fees (as of 2026-02-02): maker 0.00% for BTC/JPY and -0.02% for the other listed pairs”
- bitbank.cc/guide/security checked September 26, 2026
Backs: Regulators, Support channels, Licences
“List of official sites and accounts: X (formerly Twitter) https://x.com/bitbank_inc ... Discord https://discord.gg/bitbank; FAQ centre and contact form on support.bitbank.cc”
- linkedin.com/company/bitbank-inc checked September 26, 2026
Backs: Headquarters
“Headquarters: Chuo-ku, Tokyo; Primary location 2-2-1 Yaesu, Chuo-ku, Tokyo 104-002, JP”
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.
Bitbank
Japan based crypto buyers who want low fees on a small, curated coin list.