Zodia Custody review
Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Zodia Custody is a custodial software wallet from a provider licensed in the UK, Luxembourg, Abu Dhabi and Hong Kong, so it suits holders who want someone else to look after the keys. It supports from 75 coins, and the trade-off is that the provider, not the user, holds them.
Key facts
- Best for
- Letting a regulated provider hold the keys, with from 75 coins supported.
- Wallet type
- Software↗
- Custody
- Custodial↗
- Coins supported
- from 75↗
- Secure element
- Hardware Security Modules (HSMs) in secured data centres↗
- Legal entity
- Zodia Custody Limited↗
- Headquarters
- United Kingdom↗
- Support channels
- Email↗
- Features
- Custodial
- Official website
- zodia-custody.com
Facts checked September 26, 2026, 3 sources
Pros and cons
Pros
- Supports from 75 coins, against a 50 median across wallets in this comparison.
- Registered with the Financial Conduct Authority under 928347, plus licences in Luxembourg, the ADGM and Hong Kong.
- Keys are held using Hardware Security Modules (HSMs) in secured data centres.
- The wallet is software, so there is no device to buy, where Trezor is hardware.
Cons
- Custody is custodial, so the keys sit with the provider rather than with you.
- Support runs on email only, with no phone line or live chat listed.
- The wallet is software, so nothing in your hands holds the keys, unlike Trezor at hardware.
Who it suits
- Holders who would rather a provider keep the keys, since custody is custodial.
- Users after breadth rather than the biggest names alone, with from 75 coins supported.
- Anyone in the UK or Luxembourg who wants a provider visible to more than one regulator.
Who should look elsewhere
- Trezor, if you want keys held on a device in your own hands, since Trezor is hardware.
- eToro, which is mobile, if you prefer holding and moving crypto from a phone rather than handing custody to a provider.
Deposit protection
Coins sit under custodial custody, so Zodia Custody holds the keys rather than the holder, and stores them using Hardware Security Modules (HSMs) in secured data centres. The provider is registered with the Financial Conduct Authority in the UK under 928347, holds the Commission de Surveillance du Secteur Financier licence N00000006 and a payment institution licence, and is registered in Abu Dhabi and Hong Kong.
The company behind it
The provider is Zodia Custody Limited, headquartered in the UK. Support runs on email only, so account questions go by email. Registrations span several jurisdictions: the Financial Conduct Authority in the UK, 928347, the Commission de Surveillance du Secteur Financier in Luxembourg, the ADGM Financial Services Regulatory Authority in Abu Dhabi, and the Hong Kong Companies Registry as a trust or company service provider.
How Zodia Custody compares
Where Zodia Custody is available
- Available
- Australia, Hong Kong, Luxembourg, United Arab Emirates, United Kingdom
- Licence in United Kingdom
- Financial Conduct Authority (928347), checked September 26, 2026
- Licence in Luxembourg
- Commission de Surveillance du Secteur Financier (CSSF) (N00000006), checked September 26, 2026
- Licence in Luxembourg
- Commission de Surveillance du Secteur Financier (CSSF), payment institution (Z00000031), checked September 26, 2026
- Licence in United Arab Emirates
- ADGM Financial Services Regulatory Authority (220129), checked September 26, 2026
- Licence in Hong Kong
- Hong Kong Companies Registry (Trust or Company Service Provider) (TC009245), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
Who actually holds my crypto?+
Custody is custodial, so the keys to your coins sit with Zodia Custody rather than in your own hands. That suits people who would rather not manage private keys, and it is the main thing to weigh against a hardware wallet that keeps keys on a device you own.
How is the crypto stored?+
Keys are held using Hardware Security Modules (HSMs) in secured data centres. The effect is that private keys do not sit on a phone or a desktop that can be infected, though control of those keys stays with the provider. For larger balances, that setup is the reason many institutions use a provider of this kind.
Which regulators license Zodia Custody?+
The provider is registered with the Financial Conduct Authority in the UK under 928347. It also holds the Commission de Surveillance du Secteur Financier licence N00000006 and a separate payment institution licence, plus registrations with the ADGM Financial Services Regulatory Authority and the Hong Kong Companies Registry.
How many coins can I hold?+
Zodia Custody supports from 75 coins, above the 50 median recorded for wallets in this comparison. Breadth matters most if you hold smaller coins rather than the majors, where list size matters less than liquidity. Check the supported list against the coins you plan to hold.
Do I need to buy a device to use it?+
No. The wallet is software, so there is no hardware to order and nothing to plug in. That is the trade-off against hardware wallets such as Trezor, which keep keys on a device you hold, while Zodia Custody keeps them under custodial custody.
How do I get help if something goes wrong?+
Support runs on email, so questions go to the support team by email. There is no phone line or live chat listed, so urgent account issues wait on email replies. For a locked account, that single channel is the main practical limit on this provider.
Who runs Zodia Custody?+
The company is Zodia Custody Limited, headquartered in the UK. It appears on registers in Luxembourg, Abu Dhabi and Hong Kong as well as the UK, with the Financial Conduct Authority registration 928347 on record. The spread of registrations is worth knowing if you need a provider visible to more than one regulator.
Sources
- zodia-custody.com/about-us checked September 26, 2026
Backs: Coins supported, Headquarters, Support channels
“75+ supported crypto assets”
- zodia-custody.com/custody checked September 26, 2026
Backs: Custody, Features, Secure element, Wallet type
“Each client's digital assets reside in dedicated, segregated wallets with no co-mingling between clients”
- zodia-custody.com/licenses-registrations checked September 26, 2026
Backs: Legal entity, Licences
“Zodia Custody Limited is registered in England and Wales with company number 12418687”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Price.
Related by the facts
Zodia Custody
Letting a regulated provider hold the keys, with from 75 coins supported.