TSB review
Updated October 12, 2026 · SumCue Editorial Team
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Our verdict
For UK households wanting one place for everyday banking, TSB works as a familiar full service bank rather than a savings only app. TSB combines current accounts with personal loans and money confidence guidance, with support by phone, chat and help resources.
Key facts
Loans
- APR
- 6.4%↗
- Loan amount
- £300 to £50,000↗
- Arrangement fee
- 0↗
- Credit check
- Hard↗
- Funding time
- Same day for existing TSB current account holders; by 7pm the next working day for other customers↗
- Representative example
- 6.4% APR representative for personal loans between GBP 7,500 and GBP 25,000 over 1-5 years↗
- Lender type
- Direct lender↗
- Free early repayment
- No↗
- Eligibility
- Over 18 (over 21 to apply online), UK resident, employed or regular income, at least GBP 850 per month after tax, no recent CCJs, credit defaults or bankruptcies↗
- Origination fee (%)
- 0%↗
- Loan types
- Personal, Debt-consolidation, Car, Student, BNPL↗
- Credit needed
- Good↗
- Use cases
- Home-improvement↗
- Features
- Same-day funding
Credit cards
Debit cards
- Card type
- Debit↗
Mortgages
Facts checked September 26, 2026, 13 sources
Pros and cons
Pros
- TSB protects balances through Financial Services Compensation Scheme cover.
- TSB provides personal current accounts for everyday spending and bills.
- TSB explains everyday money topics with clear confidence guidance.
- TSB offers help by phone, online chat and help centre resources.
Cons
- TSB serves UK residents so availability outside the country stays limited.
Who it suits
- UK households wanting banking and borrowing together
- Beginners building everyday money confidence
Who should look elsewhere
- People living outside the UK
Safety and regulation
TSB protects money held in its accounts through cover from the Financial Services Compensation Scheme. TSB participates in independent service quality surveying required by regulation for large personal current account providers. TSB measures willingness to recommend among customers who use personal current accounts for everyday banking. TSB also reports performance on authorised push payment scams where customers are tricked into transferring funds to fraudsters. TSB publishes information about reimbursement arrangements that followed the introduction of industry requirements in October 2024.
How TSB compares
Where TSB is available
- Available
- United Kingdom
Countries from the brand (Source, checked September 29, 2026)
Frequently asked questions
Who can apply for a TSB personal loan?+
TSB offers personal loans to adults aged 18 and over who live in the UK. Approval remains subject to checks and terms that apply to each application. TSB invites interested borrowers to explore options and see how the bank can help today.
Is money held with TSB protected?+
Money held in a TSB account is covered by the Financial Services Compensation Scheme. Cover means customers do not lose out if the bank cannot meet its obligations. TSB explains this protection as part of its everyday banking information.
What everyday banking products does TSB provide?+
TSB provides personal current accounts for organising bills and everyday spending. TSB also offers personal loans for planned borrowing needs. Expert guides explain money confidence topics such as shopping sensibly and managing multiple current accounts.
Does TSB charge a monthly fee?+
The monthly fee at TSB is £0. (Source, checked September 26, 2026)
Which company operates TSB?+
TSB is operated by TSB Bank plc. (Source, checked September 26, 2026)
Where is TSB based?+
TSB is based in United Kingdom. (Source, checked September 26, 2026)
When was TSB founded?+
TSB was founded in 1985. (Source, checked September 26, 2026)
How can I contact TSB support?+
TSB offers support through Chat, Phone, Help-centre, Community. (Source, checked September 26, 2026)
Sources
- find-and-update.company-information.service.gov.uk/compan... checked September 26, 2026
Backs: Founded, Headquarters
“TSB BANK PLC ... Incorporated on 24 September 1985”
- moneytothemasses.com/using-credit/credit-cards/best-0-bal... checked September 26, 2026
Backs: Annual fee, Pricing model
“TSB Balance Transfer Credit Card - Annual fee: No annual fee”
- tsb.co.uk/credit-card/platinum-purchase-card-summary.pdf checked September 26, 2026
Backs: Currency conversion fee
“Nonsterling transaction fee 2.95% of the sterling amount”
- finder.com/uk/credit-cards/tsb/tsb-platinum-balance-trans... checked September 26, 2026
Backs: Card kind, Rewards type
“TSB Platinum Balance Transfer Card”
- moneynet.co.uk/credit-cards/balance-transfer-credit-cards checked September 26, 2026
Backs: Balance transfer fee, Balance transfer intro period
“TSB - Transfer Fee 3.49%”
- tsb.co.uk checked September 26, 2026
Backs: Audience
“Student, Graduate, Under 19s current accounts”
- tsb.co.uk/current-accounts/spend-and-save-account.html checked September 26, 2026
Backs: Monthly fee
“Spend & Save account”
- tsb.co.uk/current-accounts/ways-to-pay.html checked September 26, 2026
Backs: Card type
“Ways to pay with TSB current accounts”
- tsb.co.uk/help-and-support/contact-us.html checked September 26, 2026
Backs: Support channels
“Chat to us in the app for fast replies to most common queries 24/7. ... Call us on our general number 03459 758 758 ... For common queries or FAQs you can resolve online, try our Help & Support ......”
- tsb.co.uk/legal checked September 26, 2026
Backs: Lender type
“Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240”
- tsb.co.uk/mortgages checked September 26, 2026
Backs: Legal entity, Purpose
“TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no. SC95237.”
- tsb.co.uk/mortgages/remortgaging.html checked September 26, 2026
Backs: Maximum loan to value
“Plus, we could lend up to 90% of your home's value.”
- tsb.co.uk/personal-loans.html checked September 26, 2026
Backs: Loan amount, APR, Eligibility, Features, Loan types, Representative example, Use cases
“we provide unsecured loans from GBP 300 to GBP 999, over 3-12 month loan terms, GBP 1,000 to GBP 25,000, over 1-7 year loan terms, or GBP 25,000 to GBP 50,000, over 1-5 year loan terms”
- tsb.co.uk/personal-loans/personal-loans-faqs.html checked September 26, 2026
Backs: Credit check, Credit needed, Free early repayment, Funding time, Arrangement fee, Origination fee (%), Term
“TSB completes a credit search for each new application made to enable us to give a credit decision”
Compiled from 14 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Headline rate, Rate type, Minimum deposit, Deposit protection.