NCBA Loop review
Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026
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Our verdict
NCBA Loop pays a 6% to 7% headline rate at a fixed rate for a 3 to 12 term, with a KES 1,000 minimum deposit. It suits Kenyan customers who already bank in the LOOP app, keep money there and can accept a lock-in period.
Key facts
- Best for
- LOOP app customers in Kenya saving for a set term without needing instant access
- Headline rate
- 6% to 7%↗
- Rate type
- Fixed↗
- Term
- 3 to 12 months↗
- Minimum deposit
- KES 1,000↗
- Access terms
- 3-12 month lock-in; Break Option allows withdrawal before maturity at a lower rate than a No-Break Option, credited to LOOP account within 2 working days↗
- Account kind
- Fixed↗
- Legal entity
- LOOP DFS↗
- Headquarters
- Kenya↗
- Support channels
- Phone, Email, Help-centre↗
- Pricing model
- Fixed rate
- Official website
- loop.co.ke
Loans
- Loan amount
- KES 2,000 to KES 100,000↗
- Arrangement fee
- 7% facility fee plus 20% excise duty deducted upfront; 7% one-time rollover fee if not repaid within 30 days↗
- Credit check
- Hard↗
- Funding time
- Instant, same day in the LOOP app↗
- Representative example
- KES 2,000 LOOP Quick Loan: amount received is less excise duty; repay loan amount plus excise duty, facility fee and any additional charges↗
- Lender type
- Direct lender↗
- Free early repayment
- Yes↗
- Eligibility
- LOOP app customers who make LOOP their primary account and transact for at least 3 months with a good credit history and no current CRB listing↗
- Origination fee (%)
- 7%↗
- Loan types
- Personal, Payday, Credit-line, BNPL↗
- Credit needed
- Good↗
- Use cases
- Home-improvement↗
- Features
- Same-day funding, Credit line
Facts checked September 26, 2026, 3 sources
Apps and profiles
- Get the app
- App Store
- Elsewhere
- WikidataLinkedInyoutube.com
Pros and cons
Pros
- Fixed fixed rate of 6% to 7% that does not move during the term
- Money arrives Instant, same day in the LOOP app on the same day
- Support runs on phone, email and help centre
- Free early repayment means you can settle the balance when you are ready
Cons
- A 6% to 7% rate sits above the savings median of 3.06% for its group
- Access needs good credit history and a hard credit check, which narrows who qualifies
Who it suits
- Kenyan savers who treat LOOP as their primary account and transact regularly
- Households planning a home improvement, the stated use case for the product
- Anyone happy to leave money in for a term and take the higher rate
Who should look elsewhere
- bunq, Wise or Finteres, whose headline rates sit lower at 3.01% and 3.29%, if a liquid easy-access account matters more than a lock-in
- Bunq or Wise, whose easy-access savings accounts suit regular instant withdrawals, unlike the fixed lock-in here
- Finteres, whose 0% to 36% range reaches higher for savers chasing a longer, larger return
Rates and terms
The headline rate is 6% to 7%, held at a fixed rate for a 3 to 12 term. A Break Option allows withdrawal before maturity at a lower rate than a No-Break Option, with the amount credited to your LOOP account within a short working period, so the top rate goes with staying put.
How NCBA Loop compares
Where NCBA Loop is available
- Available
- Kenya
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What rate does NCBA Loop pay?+
The headline rate is 6% to 7%, and it sits on a fixed basis. Across the savings group the median headline rate is 3.06%, so this product pays above the middle of its field. The rate is fixed, so it does not move while the money is locked in.
How much do I need to put in?+
The minimum deposit is KES 1,000. That works out below the savings group median of €0.17, so the account is reachable for smaller savers. Money is locked for a 3 to 12 term, so the deposit needs to be something you can leave alone.
Can I get my money out early?+
There is a Break Option that allows a withdrawal before maturity, and it pays a lower rate than the No-Break Option. The amount is credited to your LOOP account within a short working period. Free early repayment is also available, so you can repay in full without an added charge.
What lending is offered alongside the savings?+
The lending side covers personal, payday and credit line. Funding is Instant, same day in the LOOP app, and amounts run to KES 2,000 to KES 100,000 for a quick loan. The facility fee is 7% plus excise duty taken off upfront, and a rollover fee can apply if a loan is not repaid within the stated period.
How fast can I borrow?+
Funding is Instant, same day in the LOOP app, and same day funding and credit line is offered. That speed is the main reason borrowers choose the product alongside the savings account. The direct lender model means the money comes from NCBA Loop itself rather than a broker.
What support is available?+
Support runs on phone, email and help centre, which covers phone, email and a help centre. Live chat is not among its support channels. Across the group, phone support appears on 80.2% of listed options and email on 63.5%.
Is the money protected?+
Protection terms are not set out for this product, so savings held in the LOOP app carry no stated deposit protection guarantee. The provider is LOOP DFS in Kenya. Anyone weighing the risk of the lock-in should check the cover with the provider before depositing the KES 1,000 minimum.
Sources
- loop.co.ke checked September 26, 2026
Backs: Funding time, Headquarters, Legal entity
“Get your Quick Loan today. Easy application, instant approval, and money when you need it.”
- loop.co.ke/faqs checked September 26, 2026
Backs: Access terms, Account kind, Credit check, Credit needed, Eligibility, Features, Free early repayment, Headline rate, Loan types, Minimum deposit, Pricing model, Arrangement fee, Origination fee (%), Rate type, Representative example, Support channels, Term
“This option allows you the flexibility to withdraw/liquidate your investment before the maturity date at a lower interest rate than a No- Break Option.”
- loop.co.ke/lifestyle/loop-quick-loans checked September 26, 2026
Backs: Loan amount, Lender type, Use cases
“Borrow from KES 2,000 up to KES 100,000 to handle anything urgent.”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Deposit protection.
NCBA Loop
LOOP app customers in Kenya saving for a set term without needing instant access