ING Australia review
Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026
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Our verdict
ING Australia pairs a direct bank with a fee-light savings account, a variable rate personal loan and a Visa debit card under one licensed brand. It suits salaried Australian workers, and the savings side carries a monthly fee of AUD 0 with on demand access.
Key facts
- Best for
- One licensed Australian bank for savings, a personal loan and everyday card spending.
- Rate type
- Variable↗
- Term
- 24 to 84 months↗
- Access terms
- On-demand: instant access via a linked Orange Everyday account, transfers online, by phone and in the mobile app↗
- Monthly fee
- A$0↗
- Account kind
- Easy access↗
- Legal entity
- ING Bank (Australia) Limited↗
- Headquarters
- Australia↗
- Founded
- 1999↗
- Support channels
- Phone, Chat, Help-centre, Email↗
- Pricing model
- No monthly fee
- Official website
- ing.com.au
Loans
- APR
- 7.03% to 20.78%↗
- Loan amount
- A$5,000 to A$60,000↗
- Arrangement fee
- Establishment fee $199 (plus $8 monthly Loan Service Fee)↗
- Credit check
- Hard↗
- Funding time
- Same day for existing customers electing transfer to an Orange Everyday account on accepting the loan offer↗
- Representative example
- Comparison rate based on an unsecured loan of $30,000 over a loan term of 5 years↗
- Lender type
- Direct lender↗
- Free early repayment
- Yes↗
- Eligibility
- Aged 18+ with valid photo ID, earn $36,000+ a year before tax from PAYG employment, Australian citizen or New Zealand citizen or permanent resident of Australia, Australian residential address; not available to self-employed applicants↗
- Loan types
- Personal, Debt-consolidation, Car↗
- Credit needed
- Good↗
- Use cases
- Home-improvement↗
- Features
- Same-day funding
Mortgages
Debit cards
Facts checked September 26, 2026, 10 sources
Pros and cons
Pros
- A savings account with a monthly fee of AUD 0 and instant access.
- Loans at 7.03% to 20.78% over 24 to 84 with free early repayment.
- A debit card on visa with a currency conversion fee of 0%.
- Support runs on phone, chat and help centre.
Cons
- Personal loans add fees of Establishment fee $199 (plus $8 monthly Loan Service Fee).
- Eligibility does not extend to self-employed applicants.
- The savings rate is variable, so returns fall when the cash rate falls.
Who it suits
- Salaried Australian workers who meet the lending eligibility rules.
- People wanting savings and a personal loan under one authorised bank.
- Borrowers consolidating debt or buying a car, since loans cover personal, debt consolidation and car.
Who should look elsewhere
- Vivid Plus, which pays a fixed rate against variable here.
- Plazo ES, priced at fixed rather than variable.
- AXI Card Tarjeta y Credito, at fixed rates on a credit product.
Rates and card terms
The savings account pays a variable rate, so returns move with the cash rate rather than being locked in for a fixed period. Borrowing runs at 7.03% to 20.78% across terms of 24 to 84, which spans short personal loans and the longer terms used for consolidation or vehicle finance.
The company behind it
The account is issued by ING Bank (Australia) Limited, headquartered in Australia and operating since 1999. The Australian Securities and Investments Commission licence is recorded as AFSL 229823 and Australian Credit Licence 229823. Support runs on phone, chat and help centre, so savers and borrowers reach the same bank through phone, chat, a help centre or email.
How ING Australia compares
9.2 vs 8.0
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Where ING Australia is available
- Available
- Australia
- Licence in Australia
- Australian Securities and Investments Commission (ASIC) (AFSL 229823 and Australian Credit Licence 229823), checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does it cost to hold the savings account?+
The savings account carries a monthly fee of AUD 0 on a no monthly fee model. Money moves in and out on demand through a linked Orange Everyday account, with transfers handled online, by phone and in the mobile app.
Who regulates the Australian bank?+
The account is issued by ING Bank (Australia) Limited, authorised by the Australian Securities and Investments Commission under AFSL 229823 and Australian Credit Licence 229823. The same licence covers the lending side, so savings and borrowing sit inside one authorised institution.
How do I deposit and withdraw money?+
Access is instant through a linked Orange Everyday account, with transfers possible online, by phone and in the mobile app. The account is easy access, so money can come and go without a waiting period.
Who can borrow?+
Lending is open to adults with a minimum income from pay as you earn employment, valid photo ID, Australian or New Zealand citizenship or permanent residency, and an Australian residential address. The rules ask for a credit history of good and apply a hard credit check.
What does a personal loan cost?+
Personal loans run at 7.03% to 20.78% over 24 to 84, with fees of Establishment fee $199 (plus $8 monthly Loan Service Fee) on top. Free early repayment lets the balance be cleared ahead of schedule, and ING Australia is a direct lender.
What does the everyday card cost?+
The debit card runs on the visa network and charges a currency conversion fee of 0%. Purchases earn cashback at 1%, and the card is tied to the Orange Everyday account that gives instant access to savings.
How do I get help?+
Support runs on phone, chat and help centre, so phone and chat sit alongside a help centre and email. The Australian operation is ING Bank (Australia) Limited, based in Australia and trading since 1999.
Sources
- helphub.ing.com.au/how-to/cardoverseas checked September 26, 2026
Backs: Currency conversion fee
“No ING international transaction fees”
- ing.com.au/about-us/who-we-are-company.html checked September 26, 2026
Backs: Founded
“ING changed the way Australians bank 27 years ago by launching the country's first high interest, fee-free online savings account.”
- ing.com.au/contact-us.html checked September 26, 2026
Backs: Headquarters, Support channels
“Or mail us: ING, Reply Paid 2682, Sydney NSW 2001”
- ing.com.au/everyday-banking.html checked September 26, 2026
Backs: Card type, Cashback rate, Card network
“Orange Everyday Visa Platinum debit card”
- ing.com.au/home-loans.html checked September 26, 2026
Backs: Purpose
“Whether you're looking for your first home, refinancing, renovating or investing”
- ing.com.au/home-loans/fixed-rate-home-loan.html checked September 26, 2026
Backs: Product fee
“There are no monthly, annual or transaction fees, and it's free to make additional repayments”
- ing.com.au/home-loans/green-upgrade-loan.html checked September 26, 2026
Backs: APRC, Fixed period, Initial rate
“ING Green Upgrade Loan 3.74% p.a. Fixed rate 5.21% p.a. Comparison rate”
- ing.com.au/personal-loans.html checked September 26, 2026
Backs: Loan amount, APR, Credit check, Credit needed, Eligibility, Features, Free early repayment, Funding time, Lender type, Loan types, Arrangement fee, Representative example, Term, Use cases
“Apply to borrow from $5,000 to $60,000”
- ing.com.au/rates-and-fees/home-loan-rates.html checked September 26, 2026
Backs: Maximum loan to value
“Principal & Interest - LVR is 90.01% to 95% - Min total borrowings $150,000”
- ing.com.au/savings/savings-maximiser.html checked September 26, 2026
Backs: Access terms, Account kind, Legal entity, Pricing model, Monthly fee, Rate type, Licences
“Transfer cash online, over the phone, and mobile app for instant access via your linked Orange Everyday account.”
Compiled from 10 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Headline rate, Minimum deposit, Deposit protection.
ING Australia
One licensed Australian bank for savings, a personal loan and everyday card spending.