Alatau City Bank review
Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Alatau City Bank pays a high fixed deposit rate of 14.65% to 16.08% for a term of up to 12, a short commitment that suits Kazakhstan-based savers who want a set return without tying up cash for years. Deposits carry Kazakhstan Deposit Guarantee Fund cover, and the bank also lends in the same relationship.
Key facts
- Best for
- Kazakhstan-based savers who want a fixed return over a short term.
- Headline rate
- 14.65% to 16.08%↗
- Rate type
- Fixed↗
- Term
- up to 12 months↗
- Access terms
- Term up to 12 months; deposit guaranteed by the Kazakhstan Deposit Guarantee Fund up to KZT 10,000,000↗
- Monthly fee
- KZT 0↗
- Account kind
- Fixed↗
- Legal entity
- Alatau City Bank↗
- Headquarters
- Kazakhstan↗
- Support channels
- Phone, Email, Help-centre↗
- Official website
- alataucitybank.kz
Loans
Pros and cons
Pros
- Fixed rate of 14.65% to 16.08%, above the 12.2% upper quartile for term deposits listed here.
- Deposits are guaranteed by the Kazakhstan Deposit Guarantee Fund up to a capped sum.
- Free early repayment on the express credit, so a loan can be closed without a charge.
- The paired debit card has a monthly fee of KZT 0 and pays cashback of 2.5%.
Cons
- Borrowing costs an APR of 31.4% to 35.1%, above the 27.8% upper quartile for lenders here.
- Support runs on phone, email and help centre only.
- Access runs up to 12 at the fixed rate of 14.65% to 16.08%, so the money stays committed for the whole term.
Ready to try Alatau City Bank?
Who it suits
- Savers in Kazakhstan who want a set return in local currency over a short term.
- Card users who want a debit card alongside the deposit, with a monthly fee of KZT 0 and cashback of 2.5%.
- Borrowers who want personal, debt consolidation or payday style credit from the same bank, listed under personal, debt consolidation and payday.
Who should look elsewhere
- bunq pays 3.01% on interest, so readers after a smaller headline figure than 14.65% to 16.08% have a useful comparison.
- Finteres lists rates of 0% to 36%, which readers who care about the top of the range should weigh against 14.65% to 16.08%.
- Wise pays 3.29% on interest, far below 14.65% to 16.08%, so it suits readers who do not want the deposit guarantee.
Rates and terms
The deposit pays a fixed rate of 14.65% to 16.08%, and the rate type is listed as fixed, so the return is set when the account opens and holds for the whole term. The term itself runs up to 12, a shorter commitment than many fixed savings products. Borrowing from the same bank sits at an APR of 31.4% to 35.1%, far above what the deposit pays.
How Alatau City Bank compares
Where Alatau City Bank is available
- Available
- Kazakhstan
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What rate does Alatau City Bank pay on a deposit?+
Deposits pay a fixed rate of 14.65% to 16.08%, and the rate type is listed as fixed rather than a variable one. The account kind is fixed, so the return is set when the account opens and holds to maturity. The middle rate among term deposits listed here is 6%.
How long do I have to leave the money in?+
The term runs up to 12, a short commitment for a fixed deposit. The rate of 14.65% to 16.08% holds for the whole of it, so a change in market rates will not lift what you earn. Savers who may need the cash back sooner should weigh that shorter window against the higher rate.
Is my deposit protected?+
Deposits are guaranteed by the Kazakhstan Deposit Guarantee Fund up to a capped sum, so a balance above that ceiling sits outside the scheme. The account runs up to 12 at a fixed rate of 14.65% to 16.08%, and the bank itself is based in Kazakhstan. Check your own balance against the cap.
Which country and currency is this for?+
The bank is based in Kazakhstan, and both the deposit and the loans are priced in local currency, so the account suits savers holding Kazakhstan money. Loans run KZT 30,000 to KZT 8,000,000 in that currency, so the sums stay modest. Readers saving in sterling or euros would convert first, and the rate of 14.65% to 16.08% then applies to the local balance.
What does the card cost?+
The card is a debit card with a monthly fee of KZT 0, so holding it adds no monthly charge to the account. Spend earns cashback of 2.5%, and the same bank runs both the deposit and the card. One relationship then covers saving and everyday spending.
Is there a virtual card?+
Yes. The listed card feature is virtual card, so a virtual version sits alongside the physical card. That suits readers who want a card number for online spending without carrying the physical debit card, which has a monthly fee of KZT 0.
Can I borrow from the same bank?+
Yes. The lender kind is listed as direct lender, and the loans cover personal, debt consolidation and payday. The rate is an APR of 31.4% to 35.1% and borrowing runs KZT 30,000 to KZT 8,000,000, so the cost is high next to the deposit rate of 14.65% to 16.08% and the sums stay modest. Borrow only for amounts you can clear quickly.
Can I repay early without a penalty?+
Free early repayment is offered on the express credit, so a loan can be closed ahead of schedule without a charge. That flexibility sits on the borrowing side. The deposit is fixed and runs up to 12 with the rate of 14.65% to 16.08% locked in, so weigh which side of the bank you are using before you commit.
How do I get help?+
Support runs on phone, email and help centre, so phone, email and a help centre are the listed routes and live chat is not among them. That suits readers who prefer to speak to someone by phone. Questions about the deposit guarantee are worth putting to the help centre before you open an account.
Sources
- alataucitybank.kz checked September 26, 2026
Backs: Legal entity, Support channels
“Alatau City Bank (бұрынғы Jusan Bank)”
- alataucitybank.kz/en/card/pay checked September 26, 2026
Backs: Cashback rate, Features, Monthly fee
“Permanent bonuses up to 2.5% - Pay card”
- alataucitybank.kz/en/cards checked September 26, 2026
Backs: Card type
“Debit cards - Pay card”
- alataucitybank.kz/en/credit/express checked September 26, 2026
Backs: Loan amount, Free early repayment
“30 000₸ up to 8 000 000₸”
- alataucitybank.kz/en/credits checked September 26, 2026
Backs: APR, Lender type, Loan types
“AEPR - from 31.4% to 35.1%”
- alataucitybank.kz/ru/deposits checked September 26, 2026
Backs: Access terms, Account kind, Headline rate, Headquarters, Rate type, Term
Compiled from 6 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Minimum deposit, Deposit protection.
Alatau City Bank
Kazakhstan-based savers who want a fixed return over a short term.