Zengo review
Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026
We earn a commission when you sign up through links on this site. Partner status can affect where a brand appears in our rankings. Partners with a live offer in your country come first, then every other brand by score.
Our verdict
Zengo is a self-custody wallet that suits people who want their own keys without the fuss of a paper backup. It runs on a phone, supports from 1,000, and adds a recovery service in case access is lost.
Key facts
- Best for
- Self-custody holders who want a phone wallet with a recovery service rather than a seed phrase.
- Wallet type
- Mobile↗
- Custody
- Self custody↗
- Coins supported
- from 1,000↗
- Open source
- Yes↗
- Backup options
- Recovery-service↗
- Legal entity
- Zengo Ltd.↗
- Support channels
- Email, Chat, Help-centre, Community↗
- Features
- Self-custody
- Official website
- zengo.com
Facts checked September 26, 2026, 2 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
- Elsewhere
- LinkedInXreddit.comgithub.com
Pros and cons
Pros
- Custody is self custody, so the keys stay with the holder rather than a platform
- Coin coverage of from 1,000 is broad for a phone wallet
- Open source, so the app can be inspected by others
- A recovery service covers the usual self-custody risk of lost access
Cons
- It is a mobile wallet, so the app depends on your handset rather than a device you plug in
- Support runs on email, chat and help centre only
Who it suits
- Long term holders who want their own keys without writing down a seed phrase
- People who want a phone first wallet with a wide coin list
- Users who prefer a recovery service to managing a backup phrase
Who should look elsewhere
- Trezor, if you want a hardware device that keeps keys away from a phone
- eToro, if you would rather hold a custodial account and let someone else hold the keys
- Bitpanda, if you want a custodial account rather than self-custody
How Zengo compares
9.2 vs 9.1
9.2 vs 9.4
9.2 vs 9.4
9.2 vs 8.5
9.2 vs 9.4
9.2 vs 8.7
9.2 vs 9.2eToro offers a custodial wallet, which suits people who prefer the platform to hold the coins for them.
9.2 vs 8.7
9.2 vs 9.3
9.2 vs 9.0
9.2 vs 9.5
9.2 vs 9.0Trezor is a hardware device, so it suits anyone who wants their keys on a dedicated gadget rather than in a phone app.
9.2 vs 8.6
9.2 vs 8.5
9.2 vs 8.3
9.2 vs 9.6
9.2 vs 9.5
9.2 vs 9.4
9.2 vs 9.4
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.3
9.2 vs 9.2
9.2 vs 9.2
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 9.0
9.2 vs 8.9
9.2 vs 8.8
9.2 vs 8.7
9.2 vs 8.6
9.2 vs 8.5
9.2 vs 8.4- 9.2 vs 8.0
Frequently asked questions
Is Zengo a custodial wallet?+
No. Custody is self custody, so the keys stay with you rather than sitting on a platform balance sheet. You hold the wallet, which means the safety of the coins rests with your own device and access.
What happens if I lose my phone?+
Backup is handled through a recovery service, so a lost or replaced handset does not automatically mean lost coins. That is the practical trade-off against a plain seed phrase backup, where the phrase itself is the only way back in.
How many coins can I hold?+
Coin support runs to from 1,000, which is wide for a wallet that lives on a phone. As with any list, it is worth checking that the specific assets you want are covered before you move money across.
Is the Zengo app open source?+
Open source is listed as a yes, which means the app can be examined by others rather than taken on trust alone. Combined with self custody, it gives people who read code a way to check how key handling works.
What kind of device is a Zengo wallet?+
It is a mobile wallet, so it lives on your phone rather than on separate hardware. Convenient for daily use, and it makes the device itself more important to look after.
How do I get help if something goes wrong?+
Support runs on email, chat and help centre, which covers several written routes. There is no phone line in that list, so it suits people who are comfortable sorting an issue in writing.
Who is behind Zengo?+
The legal entity is Zengo Ltd., named in the terms of use. Worth reading for anyone holding a balance, since it sets out who you are dealing with and under what terms.
Sources
- zengo.com checked September 26, 2026
Backs: Backup options, Coins supported, Custody, Features, Open source, Support channels
“Leverage Zengo's 3-Factor recovery system to ensure you can always access your assets, even if you get a new mobile device”
- zengo.com/terms-of-use checked September 26, 2026
Backs: Legal entity, Wallet type
“The Websites are owned and operated by Zengo Ltd.”
Compiled from 2 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Price.
Related by the facts
Zengo
Self-custody holders who want a phone wallet with a recovery service rather than a seed phrase.