Phantom review
Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Phantom is a free software wallet that keeps your keys in self custody, with a software build and seed backups. It suits adults who want to hold crypto themselves rather than leave it with a provider, and who are comfortable securing a phrase on their own.
Key facts
- Best for
- Holding crypto yourself at no software cost
- Wallet type
- Software↗
- Price
- $0↗
- Custody
- Self custody↗
- Open source
- No↗
- Backup options
- Seed↗
- Legal entity
- Phantom Technologies, Inc.↗
- Headquarters
- United States↗
- Founded
- 2021↗
- Support channels
- Email, Chat, Help-centre, Community↗
- Features
- Self-custody
- Official website
- phantom.app
Facts checked September 26, 2026, 4 sources
Apps and profiles
- Get the app
- App StoreGoogle Play
- Elsewhere
- LinkedInXreddit.comgithub.com
Pros and cons
Pros
- Free to use, at a price of $0
- Keys sit with you in self custody rather than with a provider
- Backups use seed phrases
- Help is offered through email, chat and help centre
Cons
- Open source: no, so the code is not published for outside reading
- Support runs on email, chat and help centre only, with no phone line listed
- Backups rest on seed alone, so a lost phrase means lost funds
Who it suits
- Adults who want self custody over a custodial account
- Anyone willing to write down and protect a seed phrase
- Existing Solana users who want a software wallet
Who should look elsewhere
- Anyone who wants phone support, since it is absent from email, chat and help centre
- People who want open source code, which it is not
- Users who prefer a hardware device for cold storage
How Phantom compares
8.9 vs 9.1
8.9 vs 9.4
8.9 vs 9.4
8.9 vs 8.5
8.9 vs 9.4
8.9 vs 8.7
8.9 vs 9.2A mobile wallet inside a wider platform fits people who want a wallet alongside other assets
8.9 vs 8.7
8.9 vs 9.3
8.9 vs 9.0
8.9 vs 9.5
8.9 vs 9.0A hardware device suits anyone who wants keys kept offline rather than in a software wallet
8.9 vs 8.6
8.9 vs 8.5
8.9 vs 8.3
8.9 vs 9.6
8.9 vs 9.5
8.9 vs 9.4
8.9 vs 9.4
8.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.3
8.9 vs 9.2
8.9 vs 9.2
8.9 vs 9.0
8.9 vs 9.0
8.9 vs 9.0
8.9 vs 9.0
8.9 vs 8.9
8.9 vs 8.8
8.9 vs 8.7
8.9 vs 8.6
8.9 vs 8.5
8.9 vs 8.4- 8.9 vs 8.0
Where Phantom is available
- Available
- Everywhere except Belarus, Cuba, Iran, North Korea, Russia, Sudan, Syria
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much does Phantom cost?+
Phantom is free to download and use, at a price of $0. The wallet itself is software rather than a device you buy, so there is no hardware outlay either.
Who holds my crypto?+
You do. Phantom is a self custody wallet, meaning your keys never sit with an exchange or provider. That also means recovery is entirely your responsibility.
How do I back up my wallet?+
Backups use seed phrases, which you write down and store yourself. There is no third-party reset service in that list, so keep the phrase somewhere only you can reach.
Is Phantom regulated?+
Phantom is operated by Phantom Technologies, Inc. from US, and no regulator or protection scheme is listed for it. Deposits are not covered by any deposit guarantee.
How do I get help?+
Support runs through email, chat and help centre, so you can email, chat, search the help centre or ask the community. There is no phone number in that list.
What kind of wallet is it?+
Phantom is a software wallet, so it runs on your own device rather than on hardware you plug in. That keeps the price at $0.
How old is the company?+
The company was founded in 2021 and trades as Phantom Technologies, Inc.. A young operation means a shorter track record than long-established providers.
Is the code open source?+
Open source: no. The code is not published for outside reading, so the security claims are checked by the team rather than by the wider developer community.
Sources
- help.phantom.com/hc/en-us checked September 26, 2026
Backs: Support channels
“Still need help? Start a chat. support@phantom.com”
- phantom.app/about checked September 26, 2026
Backs: Founded, Wallet type
“In January 2021, a group of engineers, designers and former founders got together”
- phantom.app/security checked September 26, 2026
Backs: Features
“Self-custodial means you control your funds. We never have access.”
- phantom.app/terms checked September 26, 2026
Backs: Backup options, Custody, Legal entity, Open source
“you will either need to use your private key, secret recovery phrase”
- play.google.com/store/apps/details checked September 26, 2026
Backs: Headquarters, Price
“447 Sutter St Ste 405 San Francisco, CA 94108 United States”
Compiled from 5 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Coins supported.