PalPay review
Updated October 12, 2026 · SumCue Editorial Team
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Our verdict
PalPay trades full bank coverage for wallet based control of daily spending, keeping tools narrow but practical for local life. PalPay is a digital wallet with the MyWallet app for sending money and handling routine payments, suited to households and small firms managing daily finances.
Key facts
Pros and cons
Pros
- Settle bills and loans for over 140 companies and institutions
- Request physical or virtual Visa cards for travel and online shopping
- Buy digital game cards directly inside the wallet app
Cons
- Focused coverage across a single country's governorates and local shops
- Smartphone led management for transfers, payments and balance checks
Who it suits
- Families seeking shared everyday money control
- Small firms seeking modern payment acceptance
Who should look elsewhere
- People seeking full service bank accounts
How PalPay compares
Where PalPay is available
- Available
- Palestine
- Licence in Palestine
- Palestine Monetary Authority, checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
Which currencies can the wallet hold?+
Balances are held in shekels, dollars and dinars within the same wallet. Each currency keeps a separate balance for spending and transfers. The setup supports routine use at home and while travelling.
How does the Rawatibi salary service work?+
Rawatibi deposits staff wages directly into PalPay wallet accounts. Employers can send salaries and schedule advances from anywhere with one click. The process removes paperwork and bank visits for companies.
Can wallet services work without internet?+
Selected electronic payment services are available without an internet connection. The wallet still supports transfers, merchant payments and balance use offline. Full app access returns once connection is restored.
Where is PalPay based?+
PalPay is based in Palestine. (Source, checked September 26, 2026)
When was PalPay founded?+
PalPay was founded in 2010. (Source, checked September 26, 2026)
How can I contact PalPay support?+
PalPay offers support through Email, Phone. (Source, checked September 26, 2026)
Sources
- palpay.ps/en checked September 26, 2026
Backs: Card type, Card network
“request physical or virtual Visa cards - Mahfazati PalPay”
- palpay.ps/en/contact-us checked September 26, 2026
Backs: Support channels
“1700102010, 1800999666, sponserships@palpay.ps”
- palpay.ps/en/faq checked September 26, 2026
Backs: Eligibility
“No, registration is only allowed using a Palestinian ID or a Blue ID for Palestinians inside Israel. ... No, registration is only possible using Palestinian mobile numbers from Ooredoo or Jawwal.”
- palpay.ps/en/individuals checked September 26, 2026
Backs: Licences
- palpay.ps/en/individuals/mahfazati checked September 26, 2026
Backs: Lender type, Loan types
“users can manage their financial transactions easily, quickly, and safely. Through the app, users can perform a wide range of digital payments, such as sending and receiving money, paying merchants...”
- palpay.ps/en/individuals/mahfazati-services checked September 26, 2026
Backs: Audience, Currencies, Features
“Open accounts for your children and control their spending limits - Mahfazati”
- palpay.ps/en/who-we-are checked September 26, 2026
Backs: Founded, Headquarters
“2010 Establishment Founded as the first digital wallet in Palestine, leading the journey of digital transformation in financial services.”
Compiled from 7 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Monthly fee, Currency conversion fee, Free ATM withdrawals, Protection.