Citadele review
Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Citadele keeps costs low on everyday money, with a savings account at a headline rate of 1%, no monthly fee, and direct lending at an APR of 9.94%. It suits residents in its home market who want savings, a debit card and consumer credit under one roof, who can show regular, verifiable income.
Key facts
- Best for
- Everyday banking in its home market with savings, a debit card and personal loans from the same provider.
- Monthly fee
- €0↗
- Card type
- Debit↗
- Card network
- Mastercard↗
- Legal entity
- Akciju sabiedrība "Citadele banka"↗
- Headquarters
- Latvia↗
- Founded
- 2010↗
- Support channels
- Chat, Phone, Help-centre↗
- Features
- Virtual card
- Audience
- Kids
- Official website
- citadele.lv
Loans
- APR
- 9.94%↗
- Loan amount
- €200 to €25,000↗
- Term
- 18 to 84 months↗
- Arrangement fee
- 2% of credit amount, minimum 100 EUR↗
- Funding time
- Within a few minutes after signing in the mobile app↗
- Representative example
- Consumer loan of 5000 EUR over 60 months, interest rate 8.5% per year, commission fee 100 EUR, APR 9.94%, total repayable 6275.20 EUR, monthly payment 102.92 EUR↗
- Rate type
- Variable↗
- Lender type
- Direct lender↗
- Free early repayment
- Yes↗
- Eligibility
- At least 18 years of age with a regular, stable and verifiable monthly income↗
- Origination fee (%)
- 2%↗
- Loan types
- Personal↗
- Pricing model
- No monthly fee
Savings
Mortgages
Facts checked September 26, 2026, 9 sources
Pros and cons
Pros
- A savings account with a monthly fee of €0, a minimum deposit of €0 and a headline rate of 1%
- Citadele lends directly, so borrowing of €200 to €25,000 over terms of 18 to 84 at an APR of 9.94% comes from the bank itself
- Free early repayment on consumer loans, so settling the balance early adds nothing to the interest bill
- Mortgages for purchase and remortgage at an APRC of 3.98%, with a product fee of €0
Cons
- The savings rate is variable, so the 1% headline can move rather than stay fixed
- Borrowing adds an origination fee of 2% of credit amount, minimum 100 EUR on top of the interest rate
- A 1% savings rate sits below the 3% median for savings accounts on the site
Who it suits
- Residents in Citadele's home market who bank in euros and want savings, a card and credit in one place
- Borrowers with a regular, stable and verifiable monthly income who need funds quickly, since funding is Within a few minutes after signing in the mobile app
- Parents looking for a kids debit card on the mastercard network, with a virtual card also available
Who should look elsewhere
- Anyone who needs a fixed savings rate, because the rate is variable and can change
- Borrowers after a fee-free loan, since an origination fee of 2% of credit amount, minimum 100 EUR applies
- Applicants without a regular, stable and verifiable monthly income, which eligibility requires
Rates and card terms
Savings pay a headline rate of 1%, and that rate is variable, so it can move rather than stay locked. Consumer credit runs at an APR of 9.94% over terms of 18 to 84. Readers weighing this provider should set the savings return against the cost of borrowing before deciding where the money sits.
The company behind it
The provider is Akciju sabiedrība "Citadele banka", headquartered in Latvia and founded in 2010. Support runs on chat, phone and help centre, so questions about an account, a card or a loan can go to a phone line, a live chat or the help centre. The same company stands behind the savings account, the debit card and the lending products.
How Citadele compares
9.1 vs 9.4
9.1 vs 9.0
9.1 vs 8.9
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9.1 vs 8.7
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9.1 vs 8.0- 9.1 vs 8.0
Where Citadele is available
- Available
- Estonia, Latvia, Lithuania
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does the savings account pay?+
The savings account pays a headline rate of 1% on a variable basis, so the figure can rise or fall rather than staying fixed for the term. There is little barrier to opening it, since the minimum deposit is €0, and the account is built for easy access.
Is there a monthly fee on the savings account?+
There is no monthly charge to maintain the account: the monthly fee is €0, and the minimum deposit is €0 as well. Money also comes out whenever you want, since transfers from the savings account to a current account need no prior notice and carry no commission.
What does it cost to borrow?+
Consumer loans carry an APR of 9.94% over terms of 18 to 84, with lending of €200 to €25,000 available. An origination fee of 2% of credit amount, minimum 100 EUR is charged alongside the interest, and early repayment is free, so clearing the loan sooner does not add a penalty.
How quickly does loan money arrive?+
Funding is quick, with payment sent Within a few minutes after signing in the mobile app. That suits anyone already approved who needs cash in a current account straight away, rather than applicants still waiting on a decision or a credit check to clear.
What about borrowing against a home?+
Mortgages run at an APRC of 3.98% with a product fee of €0, and the range covers both purchase and remortgage. Lending goes up to a maximum loan to value of 95%, and a fixed period of 0.5 is offered on the terms listed.
What card comes with the account?+
The card offered is a debit card on the mastercard network, and a virtual card is listed among the features for online use. Citadele also markets a kids card, so a younger holder can be given spending power that sits inside an existing account.
Who can apply for a loan?+
Eligibility asks for adults with a regular, stable and verifiable monthly income. Citadele lends directly rather than acting as an intermediary, and the personal loan is offered on €200 to €25,000 with funding Within a few minutes after signing in the mobile app once the account is signed in.
How do I reach help when something goes wrong?+
Support runs on chat, phone and help centre, so there is a phone line, a live chat and a help centre. Chat suits quick questions about transfers and card use, the help centre covers account terms, and the phone line handles anything urgent about a payment or a loan.
Sources
- en.wikipedia.org/wiki/Citadele_Banka checked September 26, 2026
Backs: Founded, Headquarters
“founded on 30 June 2010”
- uzraudziba.bank.lv/en/market/credit-institutions/banks/ak... checked September 26, 2026
Backs: Legal entity
“Akciju sabiedrība "Citadele banka"”
- citadele.lv/en/private/c-cards checked September 26, 2026
Backs: Audience, Card type, Features, Card network
“C smart for kids and teenagers”
- citadele.lv/en/private/c-cards/mgm checked September 26, 2026
Backs: Support channels
“Give your code to a bank employee via the app chat, at a branch, or on the phone call once you have successfully completed your application via the app.”
- citadele.lv/en/private/consumer checked September 26, 2026
Backs: Loan amount, APR, Eligibility, Free early repayment, Funding time, Lender type, Loan types, Arrangement fee, Origination fee (%), Representative example, Term
“Consumer loan from 200 EUR up to 25 000 EUR”
- citadele.lv/en/private/mortgage checked September 26, 2026
Backs: APRC, Maximum loan to value, Product fee, Purpose
“Mortgage loan calculator: Loan amount: 51 000.00 EUR, Annual percentage rate (APR): 3.98%”
- citadele.lv/en/private/savings checked September 26, 2026
Backs: Access terms, Account kind, Minimum deposit
“You can freely access your savings at any time by transferring them from your Saving Account to your current account without prior notice and without commission”
- citadele.lv/en/private/savings/rates checked September 26, 2026
Backs: Headline rate, Pricing model, Monthly fee, Rate type
“Savings Account, Annual interest rates for Private Customers: EUR 1,00 %”
- citadele.lv/en/support/self-service/loans/euribor/loan-faq checked September 26, 2026
Backs: Fixed period
“Citadele offers Euribor fixing for 6 months”
Compiled from 9 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Currency conversion fee, Free ATM withdrawals, Protection.
Citadele
Everyday banking in its home market with savings, a debit card and personal loans from the same provider.