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BitPay review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

BitPay puts your keys on your own phone rather than with an exchange, covering from 300 coins in an open source mobile wallet. It suits long term crypto holders who want self custody, a registered Dutch entity and support through email, phone and help centre, with funds held under their own control throughout.

Key facts

Best for
Self custody on a phone with a long coin list.
Wallet type
Mobile↗
Custody
Self custody↗
Coins supported
from 300↗
Open source
Yes↗
Legal entity
BitPay B.V.↗
Headquarters
Netherlands↗
Founded
2011↗
Support channels
Email, Phone, Help-centre↗
Features
Self-custody
Official website
bitpay.com

Facts checked September 26, 2026, 3 sources

Apps and profiles

Get the app
App StoreGoogle Play
Elsewhere
WikidataWikipediaXLinkedIn

Pros and cons

Pros

  • Custody stays with the user rather than an exchange: self custody
  • The wallet is open source, so the code can be inspected by anyone
  • A named regulator in the Netherlands plus US state licences, including 0000008
  • A coin list of at least from 300, against a 50 median for wallets here

Cons

  • It is a phone wallet, so custody rides on the device: mobile
  • Self custody means no support team can restore access for you, the flip side of self custody
  • The coin list stops at from 300, so anything beyond that is out of reach
BitPay

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Scored 9.4 / 10 by SumCue.

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Who it suits

  • Long term holders of mainstream coins who want the keys on their own phone
  • Readers who check licence registers, with a Dutch entity and named US regulators
  • Anyone comfortable with self custody and the responsibility that comes with it

Who should look elsewhere

  • Readers who would rather the platform hold the balance: Bitpanda runs custodial
  • People who want keys kept off a phone: Trezor is hardware
  • Traders who want one place for custody and dealing: eToro uses custodial

Who runs it

BitPay runs through BitPay B.V., registered in the NL and operating since 2011. Support runs on email, phone and help centre. The licence list is the strongest part of the profile: the New York State Department of Financial Services (0000008), the Wyoming Division of Banking (7412), the Florida Office of Financial Regulation (FT230000212) and the Netherlands Authority for the Financial Markets (MiCA CASP 724500F2THLY5MHEIM78), with Georgia, Tennessee and Alaska also named.

How BitPay compares

Where BitPay is available

Licence in United States
New York State Department of Financial Services (0000008), checked September 26, 2026
Licence in United States
Georgia Department of Banking and Finance (59343), checked September 26, 2026
Licence in United States
Florida Office of Financial Regulation (FT230000212), checked September 26, 2026
Licence in United States
Alaska Department of Commerce, Community & Economic Development, Division of Banking & Securities (AKMT-011875), checked September 26, 2026
Licence in United States
Tennessee Department of Financial Institutions (1496848), checked September 26, 2026
Licence in United States
Wyoming Division of Banking (7412), checked September 26, 2026
Licence in Netherlands
De Nederlandsche Bank (Dutch Central Bank), checked September 26, 2026
Licence in United States
Financial Crime Enforcement Network (FinCEN), US Department of the Treasury, checked September 26, 2026
Licence in Netherlands
Netherlands Authority for the Financial Markets (AFM) (MiCA CASP 724500F2THLY5MHEIM78), checked September 26, 2026, also valid in Netherlands, Austria, Belgium, Bulgaria, Cyprus, Czechia, Germany, Denmark, Estonia, Greece, Spain, Finland, France, Croatia, Hungary, Ireland, Italy, Iceland, Liechtenstein, Lithuania, Luxembourg, Latvia, Malta, Norway, Poland, Portugal, Romania, Sweden, Slovenia, Slovakia

Frequently asked questions

Does BitPay hold my crypto for me?+

No. Custody here is self custody, so the keys sit on the phone and transactions are signed there rather than by a platform holding a balance for you. The feature list records the same self custody. The trade-off is that support cannot restore access if the phone or the keys are lost.

How many coins can I hold in the BitPay wallet?+

The list runs to at least from 300 coins, well past the 50 median for wallets in this category. Breadth is the main argument for a phone wallet over a bare device. Coins outside that list are not available, so check the list against your own holdings first.

Who regulates BitPay?+

The Dutch regulator named is the Netherlands Authority for the Financial Markets, with the entity registered as MiCA CASP 724500F2THLY5MHEIM78 and based in the NL. US licences also cover New York, Georgia, Florida, Alaska, Tennessee and Wyoming. Licence numbers are published for each.

How do I get help from BitPay?+

Support runs on email, phone and help centre, so a phone line, email and a help centre are all listed rather than email alone. Phone appears on 20% of wallets in this category, so this is broader than most. Worth raising questions before moving funds, since the keys are yours.

Is the BitPay wallet a phone app or a hardware device?+

It is a mobile wallet, so the wallet runs on a phone and custody depends on that device staying safe and backed up. Readers who want keys away from a phone usually consider a hardware option such as Trezor, which is hardware. Mobile is the most common type here at 67.3%.

Who runs BitPay and how long has it been going?+

The business runs through BitPay B.V., registered in the NL, and has been working in crypto since 2011. Both the entity and the licence numbers are on the public register, so the company behind the app can be checked rather than taken on trust. Support sits with the same entity.

Is the BitPay wallet open source?+

Yes, the wallet is open source, so the app's code can be read and checked by anyone rather than kept closed. Paired with self custody, both the code and the keys stay with the person holding the phone, which is a different arrangement from custodial. Buyers who care about auditability have fewer blind spots.

Sources

  • esma.europa.eu/sites/default/files/2024-12/CASPS.csv checked September 26, 2026

    Backs: Headquarters, Legal entity, Licences

    “ae_homeMemberState=NL”

  • bitpay.com/legal/licenses checked September 26, 2026

    Backs: Support channels

    “contact BitPay at (855) 398-7660, support@bitpay.com, or ... through various methods available at https://support.bitpay.com”

  • bitpay.com/wallet checked September 26, 2026

    Backs: Coins supported, Custody, Features, Founded, Open source, Wallet type

    “One wallet, 300+ assets”

Compiled from 4 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Price.

BitPay

BitPay

Self custody on a phone with a long coin list.

9.4/10See alternatives