Bitcoin.com Wallet review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Bitcoin.com Wallet is a free mobile wallet with self-custody, so it suits anyone who wants to hold their own keys without paying. It prices at $0 and backs up through a seed phrase, so the cost of getting in is the only real outlay.

Key facts

Best for
Holding a small, everyday crypto balance in a phone wallet you control.
Wallet type
Mobile↗
Price
$0↗
Custody
Self custody↗
Coins supported
from 9↗
Backup options
Seed↗
Legal entity
Saint Bitts LLC↗
Founded
2015↗
Support channels
Email, Help-centre, Chat, Community↗
Features
Self-custody
Official website
bitcoin.com

Facts checked September 26, 2026, 5 sources

Pros and cons

Pros

  • Nothing to pay: the wallet costs $0.
  • You hold the keys yourself, since custody is self custody.
  • Backups use a seed phrase, the most common method at 84.2%.
  • A mobile wallet suits quick access on a phone.

Cons

  • Support runs on email, help centre and chat only, with no phone line among them.
  • Coin coverage is from 9, near the bottom of the wallet ranking.
Bitcoin.com Wallet

Ready to try Bitcoin.com Wallet?

Scored 9.3 / 10 by SumCue.

Who it suits

  • You want a free phone wallet that keeps your coins under your own control.
  • You are new to crypto and want a simple mobile way in.
  • You already hold a seed phrase backup and understand the loss risk.

Who should look elsewhere

  • Trezor, if you want keys held on a hardware device away from a phone.
  • Bitpanda, if you would rather a company holds and insures the balance.
  • eToro, if you want to trade inside a brokerage account rather than self-custody.

The company behind it

The wallet comes from Saint Bitts LLC, a company that has been operating since 2015. It is a self-custody product, so your keys stay with you rather than sitting in a company account. Support runs through email, help centre and chat, meaning a help centre, email, live chat and community forums, with no phone line among them. That suits people who are happy to look answers up themselves.

How Bitcoin.com Wallet compares

Frequently asked questions

How much does the Bitcoin.com Wallet cost?+

The wallet itself is priced at $0, so there is no purchase fee. That sits alongside a wallet ranking where the median price is €0. Buying coins inside it is a separate matter, since network fees and exchange spreads still apply to each transaction.

Does Bitcoin.com Wallet hold my coins for me?+

Custody is self custody, which means the keys stay on your device and nobody else can move the balance. It is listed as a core self custody of the product. The trade-off is that recovery is your responsibility, so a lost device and a lost seed phrase together mean a lost balance.

How many coins can I hold in it?+

Coin support is from 9, and the median across the wallets compared here is 46. Coverage covers the main assets rather than the long tail of small tokens. Check the list before you plan around a specific coin, since support changes over time.

What kind of device does it run on?+

Wallet type is mobile, so it is a phone app rather than a browser extension or a hardware device. Mobile wallets make up 67.8% of the wallets in this ranking, which makes it the common choice. The trade-off is that phone loss or a compromised handset is a real risk.

How do I back up the wallet?+

Backups use a seed phrase, the same method used by 84.2% of the wallets compared. Write the words down in order and keep them offline, because anyone with the phrase can take the balance. It is the single most important step when setting the wallet up.

Who do I contact if something goes wrong?+

Support runs on email, help centre and chat, covering the help centre, email, live chat and community forums. There is no phone number among them. Self-custody means support can help with the app, but they cannot reverse a transfer or recover a seed phrase you have lost.

Sources

  • bitcoin.com checked September 26, 2026

    Backs: Support channels

    “VISIT OUR HELP CENTER ... CHAT WITH SUPPORT”

  • bitcoin.com/about-us checked September 26, 2026

    Backs: Founded

    “Since 2015, Bitcoin.com has been a global leader in introducing newcomers to crypto.”

  • bitcoin.com/legal/user-agreement checked September 26, 2026

    Backs: Legal entity

    “This is an agreement between Saint Bitts LLC and you”

  • bitcoin.com/wallet checked September 26, 2026

    Backs: Coins supported, Custody, Features, Price, Wallet type

    “Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH) and supported EVM chains including BNB Smart Chain, Polygon and Avalanche, along with stablecoins such as USDT and USDC, VERSE and a range of...”

  • bitcoin.com/wallet/how-to-backup-and-restore-a-crypto-wallet checked September 26, 2026

    Backs: Backup options

    “Enter your 12-word recovery phrase and select the coin (BTC, BCH, ETH, AVAX) for the wallet you want to import.”

Compiled from 5 source pages, checked September 26, 2026. We did not open an account.

Bitcoin.com Wallet

Bitcoin.com Wallet

Holding a small, everyday crypto balance in a phone wallet you control.

9.3/10See alternatives