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BitBox review

Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026

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Our verdict

BitBox is a hardware wallet for anyone who wants to hold their own keys rather than rely on a provider. Priced at €149 to €175, it suits long term holders who will store the device safely, and less well anyone wanting a phone app with nothing to buy.

Key facts

Best for
Holding coins yourself on a hardware device you own
Wallet type
Hardware↗
Price
€149 to €175↗
Custody
Self custody↗
Coins supported
1,500↗
Secure element
Dual-chip design with EAL6+ certified secure chip↗
Open source
Yes↗
Connectivity
USB-c, Bluetooth↗
Backup options
Seed↗
Legal entity
Shift Crypto AG↗
Headquarters
Switzerland↗
Founded
2015↗
Support channels
Email, Help-centre, Community↗
Features
Self-custody
Official website
bitbox.swiss

Facts checked September 26, 2026, 6 sources

Apps and profiles

Get the app
App Store
Elsewhere
TrustpilotLinkedInXgithub.com

Pros and cons

Pros

  • Custody is self custody, so the keys stay with the holder rather than a provider
  • Open source firmware and app, so the code behind the device can be read by anyone
  • Coin coverage of 1,500 is well above the median across wallets on the site, at 46
  • Keys sit in a dual chip design with a certified secure element, and it connects over usb c and bluetooth

Cons

  • The device costs €149 to €175 up front, so the outlay comes before any coins are stored
  • Support runs on email, help centre and community only, with no phone line listed
  • The backup is a seed alone, so there is no split key option listed
BitBox

Ready to try BitBox?

Scored 8.9 / 10 by SumCue.

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Who it suits

  • Anyone already holding crypto who wants the keys moved off an exchange and into self custody
  • Buyers who want an open source wallet with a secure element rather than a provider account
  • Long term holders with a safe place to keep a hardware device and a written seed

Who should look elsewhere

  • Trezor, if the outlay matters most, since its hardware wallet costs $79 against €149 to €175 here
  • eToro, which is a mobile wallet, if you would rather keep everything on your phone and skip the device
  • VaultLeap, also mobile, for anyone who wants coins in an app rather than behind a secure element

The company behind it

BitBox comes from Shift Crypto AG, a company based in Switzerland and founded in 2015. The business keeps a narrow focus on crypto storage, and the same team builds the devices it sells. Support runs on email, help centre and community, so help comes from a help centre, an email inbox or the community.

How BitBox compares

Where BitBox is available

Available
Germany, Liechtenstein, Switzerland, United States

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

How much does a BitBox cost?+

The device costs €149 to €175 up front, and hardware wallets sit at the dear end of the price range on this site, where the median price is €0. The spend happens at the point of purchase rather than as a running charge.

Who holds the crypto on a BitBox?+

Custody is self custody, so the keys sit with the holder rather than with a provider. No company balance stands behind the coins, and the way back in is the seed you write down and store yourself.

How is the device secured?+

BitBox uses a Dual-chip design with EAL6+ certified secure chip, so the keys live in dedicated silicon rather than general memory, and that chip is what signs each transaction. The design is open source, which lets others read the code behind the device.

Which coins can I keep on a BitBox?+

The BitBox app supports 1,500 coins, well above the median across wallets on the site, which is 46. On coin coverage the brand ranks 12 of 111, so the range is a real point in its favour.

How does it connect to a computer and a phone?+

Connectivity covers usb c and bluetooth, so the device plugs into a computer over a cable and pairs with a phone over Bluetooth. Signing stays on the hardware either way, which is the reason to buy a device rather than a phone only wallet.

How does the backup work?+

The backup is a seed, a written set of words that is the only route back to the coins if the device is lost. Keep it somewhere separate from the device, since whoever reads those words controls the balance.

What support is available?+

Support runs on email, help centre and community, which means a help centre, an email inbox and a community forum. There is no phone line listed, so a problem that needs a quick answer waits for a written reply.

Who makes BitBox and where is it based?+

BitBox is made by Shift Crypto AG, a company founded in 2015 and based in Switzerland. It builds storage hardware, so what you own is the device and the app, while custody stays self custody on your side.

Is BitBox a good fit for a new hardware wallet buyer?+

It suits a holder who wants self custody and can keep a hardware device safe at home. The €149 to €175 outlay and the care needed with the seed make it a step up from a phone only wallet for casual use.

Sources

  • bitbox.swiss checked September 26, 2026

    Backs: Backup options, Custody, Features, Open source, Secure element, Support channels, Wallet type

    “Instant backup and recovery with microSD card, optionally write down recovery words”

  • bitbox.swiss/about checked September 26, 2026

    Backs: Founded

    “The BitBox hardware wallet line started by Douglas Bakkum and Jonas Schnelli in 2015 with the original BitBox01, formally known as the Digital BitBox.”

  • bitbox.swiss/coins checked September 26, 2026

    Backs: Coins supported

    “The BitBox Multi edition supports multiple coins and over 1500 tokens”

  • bitbox.swiss/imprint checked September 26, 2026

    Backs: Headquarters, Legal entity

    “BitBox (Shift Crypto AG) is a privately-held company based in Zurich, Switzerland.”

  • shop.bitbox.swiss/en checked September 26, 2026

    Backs: Price

    “BitBox02 Nova EUR 175.00; BitBox02 EUR 149.00”

  • shop.bitbox.swiss/en/products/bitbox02-nova-79 checked September 26, 2026

    Backs: Connectivity

    “It supports both USB-C and (optional) Bluetooth Low Energy via Whisper”

Compiled from 6 source pages, checked September 26, 2026. We did not open an account.

BitBox

BitBox

Holding coins yourself on a hardware device you own

8.9/10See alternatives