Bank Mandiri review
Updated October 12, 2026 · SumCue Editorial Team
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Our verdict
Bank Mandiri in Indonesia combines debit and credit cards with Livin' by Mandiri for personal banking and Kopra by Mandiri for wholesale needs. It suits households wanting domestic app led banking with branch support and clear help for forgotten PINs, blocked debit cards and lost credit cards.
Key facts
- Best for
- Indonesian households wanting app led everyday banking
- Card type
- Debit↗
- Legal entity
- PT Bank Mandiri (Persero) Tbk↗
- Headquarters
- Indonesia↗
- Founded
- 1998↗
- Official website
- bankmandiri.co.id
Savings
- Account kind
- Easy access↗
Facts checked September 26, 2026, 2 sources
Pros and cons
Pros
- Offers Livin' by Mandiri for personal banking and Kopra by Mandiri for wholesale needs
- Covers debit cards and credit cards within wider banking services
- Provides guidance for forgotten debit PINs, blocked cards and lost cards
- Commits to lower emission operations and support for entrepreneurship
Cons
- Focuses on Indonesia with domestic branches and digital services
- Shows indicative currency figures for larger transactions that need branch confirmation
Who it suits
- Indonesian households managing everyday banking
- Cardholders wanting app supported personal banking
- Businesses using wholesale digital banking tools
Who should look elsewhere
- Households seeking banking outside Indonesia
How Bank Mandiri compares
Frequently asked questions
Which country does Bank Mandiri serve?+
Bank Mandiri is an Indonesian bank with domestic branches and digital services for everyday banking. Its products, currency information and card support centre on customers in Indonesia. Households outside that market will find no mention of routine everyday banking abroad.
What banking products does Bank Mandiri cover?+
Bank Mandiri covers everyday banking through Livin' by Mandiri and wholesale banking through Kopra by Mandiri. The range includes debit cards, credit cards and currency rates with a calculator. Branch service supports the digital offer for personal and wholesale customers.
What help is available for Bank Mandiri debit card problems?+
Bank Mandiri addresses forgotten ATM PINs for debit cards and action when a debit card is blocked. It also addresses action when a credit card is lost. The support covers common card problems that households face with everyday card use.
What is Bank Mandiri's environmental commitment?+
Bank Mandiri commits to environmentally responsible banking and stronger entrepreneurship. It states an aim for net zero emission operations by 2030 and financed activity by 2060. Technology, data security and skilled people support that direction toward better daily life.
Which company operates Bank Mandiri?+
Bank Mandiri is operated by PT Bank Mandiri (Persero) Tbk. (Source, checked September 26, 2026)
Where is Bank Mandiri based?+
Bank Mandiri is based in Indonesia. (Source, checked September 26, 2026)
When was Bank Mandiri founded?+
Bank Mandiri was founded in 1998. (Source, checked September 26, 2026)
Sources
- bankmandiri.co.id/en/web/guest/livin/edukasi/cara-aktivas... checked September 26, 2026
Backs: Card type
“by replacing your Bank Mandiri Debit Card”
- en.wikipedia.org/wiki/Bank_Mandiri checked September 26, 2026
Backs: Account kind, Founded, Headquarters, Legal entity, Lender type, Loan types
“Mandiri Savings: Mandiri Saving account”
Compiled from 2 source pages, checked October 13, 2026. We did not open an account.
Not confirmed yet: Monthly fee, Currency conversion fee, Free ATM withdrawals, Protection.