Alpha Bank Cyprus review
Updated September 28, 2026 · SumCue Editorial Team · Facts checked September 26, 2026
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Our verdict
Alpha Bank Cyprus suits people who bank in Cyprus and want a Mastercard debit card or a cashback credit card from a local bank. The trade-off is cost: the annual fee is €15, currency conversion is 2.7% and free ATM withdrawals are €0.
Key facts
- Best for
- Cyprus residents wanting a Mastercard debit or cashback credit card from a local bank.
- Currency conversion fee
- 2.7%↗
- Free ATM withdrawals
- €0↗
- Card type
- Debit↗
- Card network
- Mastercard↗
- Legal entity
- Alpha Bank Cyprus Ltd↗
- Headquarters
- Cyprus↗
- Support channels
- Phone, Help-centre↗
- Features
- Rewards
- Official website
- alphabank.com.cy
Credit cards
Mortgages
- Purpose
- Purchase↗
Facts checked September 26, 2026, 7 sources
Apps and profiles
- Get the app
- App Store
Pros and cons
Pros
- The debit card runs on the Mastercard network, which covers most of Europe
- Credit card spending earns cash returns on everyday purchases under a cashback scheme
- Help is available by phone and through an online help centre, on phone and help centre
Cons
- Currency conversion of 2.7% is costly, ranking 210 of 258
- Free ATM withdrawals are €0, so cash withdrawals cost extra
- Support runs on phone and help centre, with no instant messaging channel listed
Who it suits
- Cyprus residents who want a Mastercard debit card from a local bank
- Cardholders who spend on everyday purchases and prefer cash back
- Borrowers looking at a home purchase loan alongside everyday banking
Who should look elsewhere
- Travellers who convert currency often, since conversion costs 2.7% against 0.1% at Wise
- Anyone who takes out cash regularly, since free ATM withdrawals are €0
The company behind it
The cards are issued by Alpha Bank Cyprus Ltd, based in Cyprus, which makes this a domestic Cyprus bank rather than a cross border money service. Alongside the cards, the bank lists housing loans for the purpose of purchase. Customer support runs on phone and help centre, so a call or the online help centre covers most questions.
How Alpha Bank Cyprus compares
8.5 vs 9.48.5 vs 9.0
8.5 vs 8.9
8.5 vs 9.4
8.5 vs 8.7
8.5 vs 9.2
8.5 vs 9.48.5 vs 8.7
8.5 vs 9.3
8.5 vs 8.9
8.5 vs 8.68.5 vs 9.2
8.5 vs 8.4
8.5 vs 8.5
8.5 vs 8.8
8.5 vs 9.08.5 vs 8.6
8.5 vs 8.3
8.5 vs 9.5
8.5 vs 9.4
8.5 vs 9.4
8.5 vs 9.3
8.5 vs 9.38.5 vs 9.3
8.5 vs 9.3
8.5 vs 9.2
8.5 vs 9.28.5 vs 9.2
8.5 vs 9.1
8.5 vs 9.1
8.5 vs 9.1
8.5 vs 9.18.5 vs 9.0
8.5 vs 9.0
8.5 vs 9.0
8.5 vs 8.98.5 vs 8.8
8.5 vs 8.78.5 vs 8.5
8.5 vs 8.48.5 vs 8.0
- 8.5 vs 8.0
Where Alpha Bank Cyprus is available
- Available
- Cyprus
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does the credit card cost?+
The credit card carries an annual fee of €15, and the listed interest rate is 15%. Spending on everyday purchases earns cash back under the rewards scheme. Cashback cards sit with a large share of the credit card market, where most cards are credit rather than charge.
What is the currency conversion fee?+
Currency conversion on the cashback credit card is 2.7%. That sits above the site median of 1% and puts the brand at 210 of 258 on this measure. Wise charges 0.1% for comparison.
Which network does the card use?+
The debit card sits on the Mastercard network, so it is accepted wherever Mastercard is taken. The credit card is a credit card, and cashback is the reward type on offer.
Are there free ATM withdrawals?+
Free ATM withdrawals are listed at €0, so cardholders pay for cash machine use. That ranks 44 of 124 against brands compared on free withdrawals.
How do I get help?+
Support runs on phone and help centre, so help is by phone and through an online help centre. Help centres are the most common support channel among the 79.6% of brands listed.
Does it offer mortgages too?+
The bank lists housing loans for the purpose of purchase, alongside a credit card and a debit card. So a property purchase sits within the range of products offered under the same brand.
Who is the provider behind the brand?+
The entity behind the cards is Alpha Bank Cyprus Ltd, based in Cyprus. The brand is built for a domestic market rather than for cross border money transfers, which is where Wise and bunq are stronger.
What are the drawbacks for travellers?+
No free ATM withdrawals at €0 and currency conversion at 2.7% both add cost. Bunq and Wise both price conversion lower, at 0.5% to 3% and 0.1% respectively.
Sources
- lei.info/529900VS0F7BA91P4I60 checked September 26, 2026
Backs: Headquarters
“company located in Cyprus, 1101 Nicosia”
- alphabank.com.cy/AlphaBankCY/media/Media/PDFS%20EN/5_Lega... checked September 26, 2026
Backs: Free ATM withdrawals
“Cash withdrawals from Bank's ATMs Free of Charge”
- alphabank.com.cy/AlphaBankCY/media/Media/PDFS%20EN/FID_58... checked September 26, 2026
Backs: Currency conversion fee
“Administration Fee on Currency exchange services 2,70% - Alpha Bank CashBack MasterCard”
- alphabank.com.cy/AlphaBankCY/media/Media/PDFS%20EN/Indivi... checked September 26, 2026
Backs: Annual fee, Card type, Legal entity, Card network
“Silver Alpha Bank Visa EUR 15 - default cheapest personal card”
- alphabank.com.cy/en/business/cards/card-reward-programs/c... checked September 26, 2026
Backs: Features
“transforms your everyday transactions into everyday rewards”
- alphabank.com.cy/en/individuals/cards/credit-cards/alpha-... checked September 26, 2026
Backs: Card kind, Rewards rate, Rewards type
“Alpha Bank CASHBACK Mastercard - A credit card”
- alphabank.com.cy/en/individuals/loans/housing-loans/alpha... checked September 26, 2026
Backs: Purpose, Support channels
“Alpha Housing Loans - Alpha Bank offers solutions for real estate buying”
- alphabank.com.cy/media/cms/timokatalogos_epitokion_xreose... checked September 26, 2026
Backs: APR
“Alpha Bank Cashback Mastercard Fixed 15,00%”
Compiled from 8 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: Monthly fee, Protection.
Alpha Bank Cyprus
Cyprus residents wanting a Mastercard debit or cashback credit card from a local bank.